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Spitzer CDJR Mansfield
Ontario, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Great place for service and maintaining your ride. Timothy Wolford took care of my 2019 Cherokee last Thursday. He told me my tires were rotated along with 2 year contract has 4 oil changes left. Th Timothy Wolford took care of my 2019 Cherokee last Thursday. He told me my tires were rotated along with 2 year contract has 4 oil changes left. Thank you Tim! More
Spitzer is just a great dealership. They have awesome employees that know what they're doing. They have awesome employees that know what they're doing. More
Nice people to deal with always willing to help with problems very efficient Good People problems very efficient Good People More
Very disappointed…the fact that I have been waiting almost 2 1/2 months for my replacement radio, and for my headlight to be fixed. Every time I get an update from the service center, it’s always anoth almost 2 1/2 months for my replacement radio, and for my headlight to be fixed. Every time I get an update from the service center, it’s always another week out and let’s see in the parts come in. You would think customer service would do something to expedite the order and find some sort of work around. Plus, I should not have to be the one to call for an update. I’ve waited weeks at a time to get any type of update. Like I said, it’s always the same, have to wait…TOTAL xx!!!! More
The customer service is excellent. I enjoyed working with Kendra Weaver.She kept me informed the whole time I enjoyed working with Kendra Weaver.She kept me informed the whole time More
Disappointed in the manufacturer more than the dealer. Bought our 12th Stellantis vehicle used. 6,000 miles over warranty expiration rear differential goes out and no goodwill offering. Additionally, Bought our 12th Stellantis vehicle used. 6,000 miles over warranty expiration rear differential goes out and no goodwill offering. Additionally, was told it needs brakes, I replaced my rear differential myself, Brakes were well beyond 60% remaining. Lastly, I asked to have the corrosion repaired under warranty and was told no because I didn’t buy new. Because of this, I’ll be trading in my Durango, Fiat 500 and wrangler for another brand. Very disappointed in the brand that I’ve been extremely passionate and loyal to for many years. Good luck Stellantis, last dollar I’ll spend with your organization. More
They were patient with us while we worked to communicate with our loan officer. They were accommodating. They were honest, and polite. You could tell that there was pride in their work, and company. I defin with our loan officer. They were accommodating. They were honest, and polite. You could tell that there was pride in their work, and company. I definitely want to be a repeated customer. More
Colton took me in for the oil change even though I was scheduled at Kia, or so I thought. Colton was very patient and explained things. I think I may just come to the CDJR side for service from now on. Yo scheduled at Kia, or so I thought. Colton was very patient and explained things. I think I may just come to the CDJR side for service from now on. You have a better waiting room. More
Even though I had my car in their 3 times for the same problem it has never been fixed. I had a lot done but I can’t understand this. problem it has never been fixed. I had a lot done but I can’t understand this. More
Tim, Kendra & the new guy are amazing to deal with! Great smiles & pleasant attitudes! They know their stuff about the vehicles! I love my Dodge Ram 1500 & so does everyone else! Great smiles & pleasant attitudes! They know their stuff about the vehicles! I love my Dodge Ram 1500 & so does everyone else! More