Montrose Ford

I purchased a vehicle from you and the rear brakes were metal to metal . I called to resolve the issue and was put on speaker phone and laughed at and they passed the phone to a manager and was told twice I bought a motorcycle. The way I was treated was awful and swore at the person on the phone and hung up as I realized I was on display to be humiliated by your sales staff I had to replace the brakes on my own dime as your dealership laughed and humiliated me I would like to know if you sold a vehicle to a senior citizen with no brakes would they have to repair the brakes themselves Sad day when you have to sink money into a vehicle that was sold to me as ready for the road