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White's Toyota of Lima

Lima, OH

4.6
2,402 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,402 reviews

May 30, 2024

Ben is a wealth of information when it comes to Hondas and his professionalism made us welcome at the dealership which in turn allowed us to purchase a Pilot. We just happened to be visiting Lima and drov More

by chip popa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Very overpriced $150 for 4 liters of transmission fluid by itself on the receipt you're crazy 😂😂 More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Ritchie
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Paige Love and Michael Cowden took the time to explained a few things to me. This was helpful (and expected since we spent almost $4,000 on service at White's within a week). We agreed to bring in the cou More

by choskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Service people are not honest. Went in for an oil change and tire rotation. They showed me a metal oil filter housing. I knew mine was plastic. Didn't even do the tire rotation. Th More

by Customer no more
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Ritchie
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

My car fan was working fine before service. After service, it stopped working and I had to find out on my own. I was charged to replace it. Disappointed in the service. More

by M-DSOUZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Ritchie
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

I was very impressed with the whole dealership. Everyone was so friendly. Luke was very friendly and he worked with me. This dealership was so clean you could eat off the floor. LOL. l love my More

by adinkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Puthoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Very impressive always take very good care of me. They explain everything very well. Wish more companies were like this. Thank you all More

by CRYSTALOGLESBEE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Byrne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski
May 10, 2024

They worked with me through the whole process! Grant, Tom and Josh! They found the vehicle of my dreams! More

by lab3152
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant... sales! Tom; manager
May 01, 2024

Ashlie was amazing! ! I enjoyed working with her and found the perfect vehcle for me! More

by DKUHLMAN22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlie Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

George has. Always been ur favorite. He’s a good man. They have always treated us well. More

by nepqueen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Byrne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoey Ludington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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