Wellesley Toyota

I walked in on a busy Memorial Day weekend without an appointment and I was lucky enough to have John there who was able to assist me right away. This was the third dealership I went to over the past few appointment and I was lucky enough to have John there who was able to assist me right away. This was the third dealership I went to over the past few weeks and by far the best experience in all aspects of the process and transaction. I was very indecisive about what kind of car I wanted, but John laid out my options for me and helped narrow down my search without overwhelming me. He was extremely knowledgeable, informative, professional and transparent. I also can’t thank him enough for working with my busy schedule and getting me into my beautiful new car as quickly and smoothly as possible. He made the process easy and stress-free while finding me a car that I absolutely love. If you’re thinking of purchasing a new vehicle, I highly recommend going to see John Imparato at Wellesley Toyota- I couldn’t have asked for a better person to work with! More

After trying couples of different dealers. I found wellesley Toyota, wellesley is best deal. John imparato reached out and set up an appointment with me. John was amazing, super polite, and I found wellesley Toyota, wellesley is best deal. John imparato reached out and set up an appointment with me. John was amazing, super polite, and very knowledgeable, and most of all, he listened to what I wanted. John walked me through the process with no pressure. Even in the finance office, I did not feel pressured or forced anything I didn't want. I will be a customer for life. By far the best experience I have had in any Toyota dealer in all of Massachusetts. By the way this is my 1 RAV 4 hybrid and always I will be there thank you More

I've leased vehicles three times from this dealership. After a career in sales, I'm familiar with most of the "tricks," but I never felt I was being "handled" here. Certainly they exist to sell cars and t After a career in sales, I'm familiar with most of the "tricks," but I never felt I was being "handled" here. Certainly they exist to sell cars and they prosper from doing so, yet they exhibit a relaxed and transparent manner that made it pleasant to do business. Again, what I learned about customer service was that you really can't fake concern, and this dealer is really good at follow up. They want you to be happy with your decision. They seem to appreciate that a business makes profits by getting and keeping customers, and the best way to do that is to treat them like people. Finally, a shoutout to John Imparato, for his candor, his manner, his professionalism and his talent. I respect a good salesperson - I tried hard to be one myself - and John wants to enjoy his work and knows he will do so if he is kind and respectful to both prospective and actual customers. More

A big thanks to Nathan Ingram (sales), Matt Houlihan (finance), and Shaun Fischer (GM) for helping us with our new RAV4 hybrid purchase. The process was easy, straightforward and transparent from start (finance), and Shaun Fischer (GM) for helping us with our new RAV4 hybrid purchase. The process was easy, straightforward and transparent from start to finish. This is the 2nd car we've purchased from Wellesley Toyota, and I'd recommend this dealership (and the employees I mentioned) to anyone looking for help with a new Toyota purchase. Nathan was a great sales person to work with and made sure all the details were sorted...Matt got our sales paperwork ready in advance of our appointment and had us "out the door" in less than 10 minutes, which was great. Highly recommend them both as being great to work with. Thanks Nathan, Matt & Shaun! More

Buying a used car with Alex was very easy. Very detailed, and followed up with us. Very detailed, and followed up with us. More

It was a pleasure to work with Mark on the recent purchase of my new automobile. I usually loathe buying a new car, but Mark made the process easy and pleasant, and I will definitely buy another auto purchase of my new automobile. I usually loathe buying a new car, but Mark made the process easy and pleasant, and I will definitely buy another automobile from Mark! Mark earned all 5 stars and more! More

From the very start, Marcus did an amazing job talking through the vehicle and finance options with us. We were trying to decide between a Prius Prime and a RAV4 Prime and he did a great job laying out al through the vehicle and finance options with us. We were trying to decide between a Prius Prime and a RAV4 Prime and he did a great job laying out all the options and pros and cons and didn't force us one way or other. He went above and beyond with making sure we got the best price and vehicle, and did a great job prepping everything so we could drive away with no issues. Thank you Marcus for everything you did! We really appreciate it. More