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Watermark Nissan of Madisonville

Madisonville, KY

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rated
110 Reviews
Madisonville Ford Nissan in Madisonville, KY, also serving Hopkinsville, KY and Henderson, KY is proud to be an automotive leader in our area. Since opening our doors, Madisonville Ford Nissan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, Nissan or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that Madisonville Ford Nissan will get you into the car or truck you choose with professionalism and attention to your needs. Madisonville Ford Nissan has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Madisonville Ford Nissan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.
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1801 Lantaff Blvd

Madisonville, KY

42431

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Showing 110 reviews

June 08, 2024

Jerry Simpson was Fantastic to work with! Because of him my trust was Restored in the company/brand. Thank you for getting me the best deal and being honest with me throughout every step. More

by DaCasualty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Quincy Carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kimmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Jerry Simpson and fellow staff were awesome and very pleasant with my kids I would definitely recommend visiting the dealership More

by Jparmy1988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kimmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Watermark Nissan of Madisonville responded

Thank you for taking a moment to leave this wonderful review regarding your experience with Jerry Simpson, Tom Kimmel, and Chad Hughes at Watermark Ford Nissan of Madisonville. We appreciate your business and recommendation. Have a great day!

April 27, 2023

Brandon Belt was very courteous and knowledgable, answering all my questions and giving me all the information I needed to make my buying decision as simple and quick as possible. He is to be commend More

by rlabruce
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Belt, Brandon
October 15, 2022

I never thought I'd be writing a positive review for a car dealership, let alone a glowing one. But purchasing from Watermark Nissan was a dream experience I never thought I'd ever experience with a car More

by sblair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Belt
May 22, 2021

I purchased a new 2014 nissan rouge seven years ago. I received a lifetime warranty when I bought this vehicle. We live in Evansville In. and we let the dealership know we would be getting all of our serv More

by Smwalker0422
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
May 28, 2021 -

Watermark Nissan of Madisonville responded

Hello, after reviewing your comments there are some items we would like to clarify. In order for our COMPLIMENTARY Warranty Forever to remain active, certain guidelines have to be followed. At the time of delivery, an agreement was signed that stated, if you decided not to complete your regular maintenance service with us, you would need to call for maintenance pre-authorization. Saying that you were going to have your vehicle serviced in Evansville, IN. does not absolve you of this requirement. This agreement also states that all services must be performed at a licensed repair facility. Below is a link to our website which provides all of the information regarding Warranty Forever. This also includes the dollar amount of paid claims at $33,857,597 and the total number of paid claims at 34,363. https://www.watermarknissanky.com/warranty-forever.htm Again, our Warranty Forever is COMPLIMENTARY…TOTALLY FREE - no customer pays for Warranty Forever. The only requirements are that you call for pre-authorization for maintenance if you aren’t able to bring it to any of our Watermark Auto Group locations. If you have any questions or would like to discuss this further, please contact our Managing Partner, Craig Questelle, at (270) 821-4100

May 29, 2021 -

Smwalker0422 responded

I’m sure you were not there 7 years ago when we had this agreement. When we purchased this vehicle we had a conversation with the salesman that we live in Evansville and we would be taking it to D-pat in Evansville for all the service which we did. We can not help what the dealer in Evansville didn't do. Thanks for your response, have a great day.

June 18, 2019

EFFICIENT, FAST, PEOPLE AT SERVICE COUNTER ARE VERY NICE AND THEY ALWAYS TAKE VERY GOOD CARE OF ME !! I HAVE ONLY HAD 1 SMALL PROBLEM BUT THE RESOLVED IT QUICKLY FOR ME.I WOULD HIGHLLY RECCOMEND THEM . More

by DWIGHTRIDEOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEIGHA I THINK WAS HER NAME !! HIGHLLY RECCOMEND/PHIL
May 31, 2019

Best in town Watermark Ford always does a great job! There’s friendly people and a Comfortable environment with snacks and drinks and a TV to watch what ever you w More

by Mom of 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
May 26, 2019

2016 f150 Great place worked with me for what I was looking for and gave me a good deal for my trade. Brandon was my salesman and was very professional. More

by Sclemons1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
May 22, 2019

Friendly staff I was very pleased with my experience. Everyone was very friendly and helpful. They worked with me to get the car and features I wanted. I’m very happ More

by Taurus fanatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Branson, Tom in business office, Stephanie.
May 17, 2019

When I need a need car, I will come back here. It was your salesman Mike. He is the reason we brought from you. He has done everything that has needed to be done for us and he works on it until it’ More

by Rickyshelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The girl at the front
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