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Vision Buick GMC
Rochester, NY
584 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 584 reviews
May 31, 2024
I had an awful time. Communication was terrible after the purchase was finished. I’m the end, a few redeeming things occurred and finance was kind and apologetic. Not Communication was terrible after the purchase was finished. I’m the end, a few redeeming things occurred and finance was kind and apologetic. Not enough to make me ever want to come back unfortunately. More
by PDERLETH
Verified CustomerEmployees Worked With
Other Employees :
These were not the people I worked with so these do not reflect the stars to these individuals, I’m sorry to those on here.
Helpful May 31, 2024
Once again the service team did an excellent job getting me and my vehicle tak en care of. I got an appointment on a days notice for a tire repair and was in and out quickly with excellent results! me and my vehicle tak en care of. I got an appointment on a days notice for a tire repair and was in and out quickly with excellent results! More
by Tango22
Employees Worked With
Ray Cappucci,Luis Gonzalez
May 30, 2024
I went to Vision Buick GMC to look at the Buick Encore GX. Jeremy was my sales person and he was AMAZING! He was very helpful! Answered all my questions and was not pushy at all! He actually tried to save GX. Jeremy was my sales person and he was AMAZING! He was very helpful! Answered all my questions and was not pushy at all! He actually tried to save me money. I left there 100% sure of my purchase and still am VERY happy with my car! From beginning to end my experience was great and I have to give it to the team. From Michael the manager who personally introduced himself to us. To Jacklyn the finance lady who did a great job explaining the warranty options available to us. I have bought 4 cars in my life and by far this was the BEST experience ever. Would highly recommend! More
by JENNIFERMARMOLEJOS94
Employees Worked With
Jeremy, Michael, Jacklyn
May 27, 2024
Although my sales experience was outstanding the service department seems little overwhelmed at times.The wait times are somewhat long but overall service to my vehicle was standard. department seems little overwhelmed at times.The wait times are somewhat long but overall service to my vehicle was standard. More
by breadgibby2001
Employees Worked With
Ronald
