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Toyota of Des Moines
Grimes, IA
4,833 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,833 reviews
June 01, 2024
Toyota of Grimes Service Department from making the appointment to having my car serviced, made my experience seamless. Each person was knowledgeable about the steps needed for servicing my car at this appointment to having my car serviced, made my experience seamless. Each person was knowledgeable about the steps needed for servicing my car at this point in my ownership. And the information provided about the condition of my car was clearly recorded. Thank you Emily for your helpful advice about going forward with servicing my car the future. More
by dalelise1
Verified CustomerEmployees Worked With
Helpful May 31, 2024
Good location, easy to schedule & good techniques. I have never had problems with the service department. I have never had problems with the service department. More
by NBDREW_2000
Employees Worked With
May 31, 2024
PJ was unprepared and short the two times we talked by phone. We fell in love with the Venza (on line), not the dealership. phone. We fell in love with the Venza (on line), not the dealership. More
by DPCLITES
May 31, 2024
Great service, easy to schedule, on time. Will use again. Location easy to find too. Will use again. Location easy to find too. More
by MESUNDET
Employees Worked With
May 31, 2024
Excellent and fast service. Very professional and knowledgeable. Fair price for the works done. Happy. Very professional and knowledgeable. Fair price for the works done. Happy. More
by michaelblair314
Employees Worked With
May 31, 2024
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More
by RLEGENDKOPF
Employees Worked With
May 31, 2024
Quick, courteous service. I only take my Toyota to the dealer and will continue to do so. I only take my Toyota to the dealer and will continue to do so. More
by marciamathmc
Employees Worked With
May 31, 2024
Love my new RAV4 Hybrid! This is the third RAV4 I've bought from Toyota of Des Moines and I couldn't be happier. I waited only a short time for one with the Panoramic Moonroo This is the third RAV4 I've bought from Toyota of Des Moines and I couldn't be happier. I waited only a short time for one with the Panoramic Moonroof, which is a must have for me. Shane Siegle is great to work with and kept me informed during the process. He had everything ready to go when my new RAV4 arrived. Great experience all around from start to finish. Thanks to the entire team! More
by MJ
Employees Worked With
May 31, 2024
Great service. Courteous customer care, along with video as service is being performed. Comfortable waiting area. You are advised of any unforseen problems, so ther Courteous customer care, along with video as service is being performed. Comfortable waiting area. You are advised of any unforseen problems, so there are no surprises. A fantastic dealership, I will continue to have my service work done at Toyota of Des Moines More
by MARSHAFEICK
Employees Worked With
Jose Jimenez
