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Spitzer Buick GMC Parma
Parma, OH
451 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 451 reviews
May 31, 2024
Super friendly service department. Would please like a phone call when my car is done when I drop it off. Otherwise satisfied with the job done. Would please like a phone call when my car is done when I drop it off. Otherwise satisfied with the job done. More
by TSCHWIND1020
Verified CustomerEmployees Worked With
Did not work with any people listed
Helpful May 31, 2024
I appreciate the online schedule. The service department made some recommendations, and I followed them. My 2-part lug nuts rusted, and they gave me an inexpensive replacement recom The service department made some recommendations, and I followed them. My 2-part lug nuts rusted, and they gave me an inexpensive replacement recommendation. More
by DAN.KOSAREO
May 31, 2024
Very happy with Spitzer service on my Cadillac XTS. ALL of my service needs will be at Spitzer. Ken Neitzel took care of my needs . Thank you all! ALL of my service needs will be at Spitzer. Ken Neitzel took care of my needs . Thank you all! More
by markwallen
Employees Worked With
Ken Neitzel
May 31, 2024
They did a awesome job with talking care of my needs of finding me the right car especially Brettt Leek and Kelly sales man thanks so much awesome job and thank you again finding me the right car especially Brettt Leek and Kelly sales man thanks so much awesome job and thank you again More
by YARDMASTERSCOTT
May 30, 2024
They did a great job on my car. I have been coming here for years. I just feel like ever since they turned into Spitzer they have become a little bit more pushy which I’m not a fan I have been coming here for years. I just feel like ever since they turned into Spitzer they have become a little bit more pushy which I’m not a fan of. I had a woman come up to me while having my service done trying to get me to add on $160 thing to my vehicle she said you should after 15k miles which I’ve never even heard of. I’m also leasing so I feel like that shouldn’t even be a thing More
by STUDIOCEEJAYSALON
Employees Worked With
Persons name isn’t on here
May 30, 2024
I purchased my vehicle almost 7 years ago from the Axelrod Family . I have never had my car serviced any where but the dealership . I have akways had a positive experience from sales to service over Axelrod Family . I have never had my car serviced any where but the dealership . I have akways had a positive experience from sales to service over the years. Im pleased to say that that great service has continued with the new Spitzer Ownership. I will continue to ve a local customer. Thanks Rose Hutchinson More
by RHUTCH44130
Employees Worked With
Other Employees :
My thanks to Jodie on service 🙌, & my admiration for Mitch Axelrod is
May 30, 2024
Tom and Suzie made the process very easy. I love my new vehicle. An all around great experience. I love my new vehicle. An all around great experience. More
by clrk_krs
Employees Worked With
May 30, 2024
Good location for me! Tom Repucci makes everything so easy and pain free. Thank you. Tom Repucci makes everything so easy and pain free. Thank you. More
by KELLEY6002
