Back

Rusnak Volvo Cars Westlake

Thousand Oaks, CA

not yet
rated
4 Reviews
Contact Dealership

3839 Auto Mall Dr

Thousand Oaks, CA

91362

Directions

By Type

Showing 4 reviews

May 25, 2024

I could not believe how unprofessional this group was! Misleading about EV discounts and the Costco offer, they pushed the lease so hard and had 3 men come in to try to "encourage" me to take the deal. If More

by axf8085
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Avila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Clarence E. Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Rusnak Volvo Cars Westlake responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please contact us at (805) 567-2947 so we can understand your situation better in order to try and turn your experience around. Thank you, Rusnak Volvo Cars Westlake

September 21, 2023

Unprofessional, no follow up and did not pay my trade in loan off. The problem has yet to be resolved 8 weeks later.Use them to test drive for convenience but warn you not to buy from them! More

by plumberphil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ronald Wheeler, Daneel Wilson, Mitchell Rabins, Knud Wiechmann, Alyssa Owens, Tina Shahverdian
February 10, 2014

Would not step foot back in the Rusnak Volvo dealership to use their restroom facility and let me explain why we would pass on Rusnak for all future dealings. Arranged an appointment to purchase, cash, a More

by HiDest
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mr. Farfhid
July 18, 2013

I'm not one to write reviews, but this team of professionals warrants my time and accolades! I was interested in a pre-owned Hyundai Genesis they featured on the internet, and when I arrived to t More

by pegmb2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stephens, Ron Wheeler, and Terrance, Ronald Wheeler