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Priority Honda Roanoke

Roanoke, VA

4.7
698 Reviews
Thank you for visiting Priority. Priority Automotive is built on such a simple idea: Put the customer first. Those aren't just words. They're our promise. And the meaning behind our name. You can feel it in some very enjoyable ways. Like Priorities for Life, our award-winning lifetime value package. It saves our customers thousands of dollars in maintenance costs every year. And then there are our dealership amenities. Everything from kids' play areas and Wi-Fi? to manicures and relaxing massage chairs. It's all included, and all part of putting you first. Why? Because we know that without our customers, we can't succeed. And it keeps them coming back year after year. Today, Priority is one of America's fastest-growing dealership groups. We're proud of that, and even prouder that you are considering Priority for your next vehicle purchase. Dennis Ellmer, President, Priority Automotive
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3311 Peters Creek Road

Roanoke, VA

24019

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Showing 698 reviews

June 13, 2024

I've had nothing but pleasant experiences with everyone I come in contact with at Honda Priority Roanoke. More

by GOLFNNUT13
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Julie Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Excellent customer service beginning with on-line appointments, pleasant in person contact upon arrival and timely completion of work performed. More

by GCHARDYJR
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Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Always nice and polite, attentative workers. Only thing I can say needs improvement is time ot takes to change oil and rotate tires takes longer than other places More

by buttercup7452
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Everything went just as described and Taylor was wonderful as always. Very friendly and professional. More

by MICHAEL@BUZZ4GOOD.COM
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Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Priority Honda Roanoke responded

Michael, Thank you so much for your excellent review! We are so glad that Taylor had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

June 12, 2024

Terrific service from start to finish, as usual. Adam Garst explained everything clearly and professionally, and Taylor Stump did a great job and finished up faster than I expected. Very pleased. More

by lforbish
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for Adam and Taylor! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

June 12, 2024

They were very professional in their service toward customers. It was done in under the time that I was told it would take… I will be returning to this dealership for further maintenance.. More

by tldodson1973
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Larry Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

June 12, 2024

Always dependable. Professional but friendly employees. Very informative and good explanations. No pressure. Quality work. Comfortable waiting area. More

by HJG2021
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Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

June 11, 2024

We didn't have to wait very long. We got just what we wanted. Thank you very much More

by barbara.horner
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Priority Honda Roanoke responded

Barbara, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

June 11, 2024

They are very friendly customer oriented Duke is an asset for you great guy. Prices are fair More

by JOHNSHAND
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Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Priority Honda Roanoke responded

John, Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. Duke and our team appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

June 11, 2024

I like the fact that they usually get the work done on time and to my satisfaction. The courier service back and forth is a great benefit to me. More

by INGRIDW24016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duke Meador
Jun 11, 2024 -

Priority Honda Roanoke responded

Ingrid, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

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