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Preston Chrysler Dodge Jeep Ram
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 534 reviews
1st experience with service went great, second experience not so great, went in for air conditioning and chaddering noise from lower engine compartment.I have extended warranty from them with 100-dollars ded not so great, went in for air conditioning and chaddering noise from lower engine compartment.I have extended warranty from them with 100-dollars deductible and top level warranty, replaced pulleys, tensioners, belt, and water pump, great job. Air conditioning low 1/2 lb Freon , but I have to pay $158 die gnostic, $159 die test first before insurance will pay, then I said put 1/2lb Freon in to see if that’s the problem? Not till die test ‘ I said I’ll pay for it , 300 labor and 87 for 1/2lb Freon plus 158 diegnostic fee, what does insurance pay if I pay 600-over 700 for 1/2lb of Freon added to make air conditioning work? I not sure how to make sense of it really?? More
The service department was great. The service was prompt and the department kept me informed of the status. The service was prompt and the department kept me informed of the status. More
Very happy 1st repairs , this time noise repairs were pulleys, water pump, belt, but air conditioning idk , diagnostic fee 158-1/2 lb low of Freon , die test for leeks 159-,300-labor to add 1/2 lb Freon pulleys, water pump, belt, but air conditioning idk , diagnostic fee 158-1/2 lb low of Freon , die test for leeks 159-,300-labor to add 1/2 lb Freon 87- said I pay for 800- first before extending insurance pays to fix if anything after 1/2 lb Freon added, I said no because I wasn’t sure about just needing 1/2 lb of Freon . Thanks for reading More
Preston not only sold a quality vehicle but also stood behind their sale by promoting the life of that vehicle. behind their sale by promoting the life of that vehicle. More
Service department was great. I look forward to taking my truck back again for its service. I look forward to taking my truck back again for its service. More
had no issues with dealer this time but they could have done better. they could have taken time to wipe the engine where they were working. done better. they could have taken time to wipe the engine where they were working. More
$334. 96 to tell me I have a bad radio, And two service call to do it. They don't know what they are doing. 96 to tell me I have a bad radio, And two service call to do it. They don't know what they are doing. More
Thanks for the excellent service, as always. Specifically, thanks to Kelly at the service desk. She kept me informed on the status of my vehicle and was very knowledgeable. I am in the servic Specifically, thanks to Kelly at the service desk. She kept me informed on the status of my vehicle and was very knowledgeable. I am in the service business and definitely appreciate her customer service skills! Thanks! More