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Oxmoor Chrysler Dodge Jeep Ram

Louisville, KY

Overview
Reviews
4.7
970 Reviews
Call Dealership (502) 895-4520
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4520 Shelbyville Rd

Louisville, KY

40207

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Showing 970 reviews

June 12, 2024

Alex is an excellent salesperson. He made the car buying process relaxed and enjoyable, allowing us ample time to think without being pushy. Alex is pleasant and has a gentle manner, More

by j_moorhead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Mack Crittendon
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Helpful
June 12, 2024

Friendly helpful service, very glad to have such a reliable place to bring my jeep. Adam was my service advisor this time, continued great service! More

by Kbuechler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Cathy Ackerman, Paul Miller
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June 07, 2024

Great place, friendly staff and they take care Americas military/veterans! I would definitely recommend family and friends to shop there. More

by pierref34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Darlene,
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Jun 10, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're proud to support America's military and veterans. We're glad you had a great experience with our friendly staff. We appreciate your recommendation to family and friends!

Helpful
June 06, 2024

Very fast service understanding understands my needs great staff and great service very knowledgeable about my vehicle More

by jered
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy waits
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Jun 06, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review, Jered! We're glad to hear that you received fast and knowledgeable service that met your needs. We appreciate your kind words about our staff and service!

Helpful
June 04, 2024

Josh was great and so was the dealership. I would highly recommend. Very good people to work with. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Cathy Ackerman, Kevin Zeiser
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Jun 05, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review, Bruce! We're delighted to hear that Josh and our dealership provided great service. We appreciate your recommendation and look forward to working with you again!

Helpful
May 31, 2024

Adam went above and beyond what was expected got my problem taken care of quickly More

by Oldsharon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jun 03, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're thrilled to hear that Adam went above and beyond to resolve your problem quickly. We appreciate your feedback!

Helpful
May 30, 2024

The service department was very helpful in helping me getting a problem corrected that was out of warranty. Would highly recommend this service deptartment. More

by skidwell1947
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Ackerman
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Jun 03, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're glad to hear that our service department was helpful in resolving your issue. We appreciate your recommendation!

Helpful
May 01, 2024

Great hightouch contact. Pleasant and friendly. Spent a lot of time showing features of my new car. I would recommend More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Miller
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May 03, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Scott, it's wonderful to hear that you had such a positive experience with the dealership! A personalized, high-touch approach and thorough guidance on your new car's features can make all the difference. Thanks for sharing your recommendation – it speaks volumes about the quality of service you received.

Helpful 1
April 23, 2024

Jaquan is awesome! I’ve worked with him several times over the years. I return to this dealership because of him! More

by robyoung99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Ackerman, Jeremiah Six, Jacquan Persley
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Apr 24, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

It's wonderful to hear that Jaquan has consistently provided you with awesome service! Building a positive relationship with a salesperson can definitely make returning to the dealership a great experience. If you ever need assistance again in the future or have further questions, feel free to reach out.

Helpful
April 18, 2024

Josh was great, so kind and patient . We waited for our car in the clean, comfortable waiting room. Josh was great about explaining everything to us. The wait wasn’t too bad and the co More

by Yankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 22, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

I'm glad to hear about your positive experience with Josh! Kindness, patience, and clear explanations are key when it comes to customer service. It's great that you had a comfortable waiting experience and enjoyed the amenities like coffee. If you ever need assistance again in the future or have further questions about your vehicle, feel free to reach out.

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