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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
2,885 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,885 reviews

June 13, 2024

Excellent Customer Service & Quality of work performed by Justin & Mark at the Mercedes-Benz of The Woodlands Service Center. Thank You!!! More

by rtdowlearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2024

Always have a great experience when I bring in my car. Mark is my advisor and he communicates clearly, sets expectations and provides great customer service. Really appreciate it! More

by sandrapineauboddison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2024

I have had Mr. Martinez as my advisor for many years. Always so pleasant and professional. My service was completed in a very short time and it was a pleasure to wa More

by dickakianj@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiaiah Martinez
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Jun 13, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your positive experience with Mr. Martinez and our service department. We are delighted to hear that you found our waiting room clean and comfortable. We appreciate your loyalty and look forward to serving you again in the future.

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June 11, 2024

If you are looking for a Mercedes, David Gonzalez is your guy! Best car buying experience by far! Bought our last two through him and will definitely buy our next through him as well! More

by Jkitchen
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Jkitchen, thank you so much for the glowing review! We are thrilled to hear that David provided you with the best car buying experience. We truly appreciate your loyalty and look forward to assisting you with your next purchase. Thank you for choosing us!

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June 11, 2024

Very fast and efficient service while I waited for my vehicle. And the waiting area has all the items (tables, refreshments) to make the waiting experience very pleasant. More

by pwmdot
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi pwmdot! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our service fast and efficient, and that you enjoyed our waiting area amenities. We appreciate your feedback and hope to see you again soon!

Helpful
June 09, 2024

I recently purchased a Mercedes AMG C43 from Woodlands Mercedes, and must say the whole experience was made very easy by the team of professionals at Woodlands Mercedes. A special mention for Sales Cl More

by RF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Mercedes-Benz of the Woodlands responded

Hi RF, thank you for sharing your positive experience at Woodlands Mercedes! We're thrilled to hear that Trent and Nick provided exceptional service throughout your car purchase journey. We appreciate your feedback and look forward to serving you again in the future.

Helpful
June 08, 2024

John treated me when I arrived and made sure to let me know how long it would take and stopped by often to give updates and washed my car. More

by Dean
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
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Jun 10, 2024 -

Mercedes-Benz of the Woodlands responded

Dean, thank you so much for sharing your positive experience with us! We are thrilled to hear that John provided excellent service and kept you informed throughout your visit. We appreciate your feedback and look forward to serving you again in the future.

Helpful
June 07, 2024

I was truly pleased with my service on 6. 6.24. Even though my service need was somewhat small, I was afforded Exceptionally Great Service from the MBOTW and my Service Advisor, Mr. Mark Es More

by A Senior Dream Comes True
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for sharing your positive experience! We are thrilled to hear that Mr. Mark Escobar provided you with exceptional service. Our team at MBOTW is dedicated to ensuring that every customer receives the best care possible. We appreciate your loyalty over the years!

Helpful
June 05, 2024

Had my car serviced at this dealership was very satisfied with the service advisor he informed me what was being done and time it would take. The waiting area was clean and inviting. Would highly recommend More

by Smitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iziah
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Jun 06, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Smitty, thank you for sharing your positive experience with us! We're thrilled to hear that you were satisfied with the service provided by our advisor and that you found our waiting area clean and inviting. We truly appreciate your recommendation and look forward to serving you again in the future.

Helpful
June 04, 2024

MB The Woodlands sent me a reminder of break checkup, and they inspected the brakes for free! Great service! More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Mercedes-Benz of the Woodlands responded

GG, we're thrilled to hear about your positive experience at MB of The Woodlands! It's great to know that you found our reminder and brake inspection service helpful. Thank you for choosing us for your automotive needs, we appreciate your feedback!

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