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Mercedes-Benz of Warwick

Warwick, RI

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199 Reviews

1557 Bald Hill Rd

Warwick, RI

02886

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Showing 199 reviews

June 08, 2024

Went to by a SUV last week Tried to give a deposit on the vehicle and told them I’d be back 5 days later to pick it up Salesman told me after bank approval that the vehicle was sold and that they don’t More

by jcuttaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Scamporino, Erik Laberge, Alexander Penza, Rocco Desimone, John Canning, Frank Giorgio , Frank Merino , Quan Dao, Thaddeus Gallien, Frank Makrin
Jun 08, 2024 -

Mercedes-Benz of Warwick responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your recent experience with our Sales Team to view a vehicle, as well as the overall level of customer service that you received. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Erik Laberge Sales Manager Mercedes-Benz of Warwick elaberge@penskeautomotive.com

June 09, 2023

Made the purchase of my new car extremely easy and everyone was attentive and helpful More

by Craig.allen1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Desimone, Frank Merino
Jun 09, 2023 -

Mercedes-Benz of Warwick responded

We are excited to read that our Sales Team was attentive and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Mercedes-Benz of Warwick.

August 26, 2022

I took delivery of my 2022 GLC yesterday, and I must say that Thaddeus and Rocco were two of the most incredible humans I have met thus far in my car journey. I have been leasing for years. The pandemic has More

by accordtouringowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Desimone, Thaddeus Gallien
Aug 26, 2022 -

Mercedes-Benz of Warwick responded

Hello, we are so glad you have received an excellent sales experience here at Mercedes-Benz of Warwick. Thank you so very much for taking the time to leave us such a kind review.

April 27, 2022

Warwick Mercedes has earned my loyalty over the last 12 years. I have been buying and servicing all of my Mercedes vehicles there since 2010 when I purchased my first Mercedes Benz SUV. More

by Jayweissman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Tavares, Tim Scamporino, Rocco Desimone, Courtney McGovern, Frank Giorgio , Norbert Elsdoerfer, Jaimie Figueroa
Apr 28, 2022 -

Mercedes-Benz of Warwick responded

We truly appreciate you being a customer for the past 12 years. Thank you so much for your business from everyone here at Mercedes-Benz of Warwick.

April 20, 2022

They have Knolage of Mercedes’ Benz Mathew has a professional silk on sales the dealership is on the right track More

by Joebbear13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew
Apr 20, 2022 -

Mercedes-Benz of Warwick responded

We are very happy to have provided you with such a positive experience here at Mercedes-Benz of Warwick! We hope you continue to choose us for all your automotive needs! Take care.

April 06, 2022

Service rep Austin went over and above to provide excellent service. He did exactly what I needed and then some. The entire Mercedes-Benz service (& parts!) staff was friendly, courteous, and fully More

by Michele - SL550
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Porto, Service Dept., Norbert Elsdoerfer
Apr 07, 2022 -

Mercedes-Benz of Warwick responded

Thank you for your kind feedback, Michele. We are delighted to know our Service Team went above and beyond to provide you with excellent service and we appreciate you choosing to do business with Mercedes-Benz of Warwick.

March 31, 2022

Christian was kind, courteous and professional. He answered all of my questions and provided 5 star service. My GLC300 looked brand new after their expert detailing. It has been a great pleasure! More

by nancydarocha
Recommend Dealer
Yes
Employees Worked With
Christian
Apr 01, 2022 -

Mercedes-Benz of Warwick responded

Thank you for taking the time to leave a review for us at Mercedes-Benz of Warwick. We're happy we could meet your expectations! Our team is available should you require any extra help.

March 27, 2022

Great service! I would definitely come back whenever I need a new vehicle. Roberto was a great salesman! More

by Cesd16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto de la Rosa, Rocco Desimone
Mar 28, 2022 -

Mercedes-Benz of Warwick responded

We thank you for sharing your great review for our Sales Team here at Mercedes-Benz of Warwick. We strive to provide our customers with the best service possible. We appreciate your business.

March 18, 2022

Staff excellent 100% for the Custome I would buy again and definitely recommend to someone else More

by John Benjamin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quan Dao
Mar 18, 2022 -

Mercedes-Benz of Warwick responded

Thank you for taking the time to leave us a great review, John! It was a pleasure to work with you, and we look forward to working with you again at Mercedes-Benz of Warwick.

March 17, 2022

Roberto De La Rosa made my car buying experience at Mercedes-Benz of Warwick a truly delightful experience. His knowledge B of the B product combined with with wonderful personality made this a stress More

by I. Kessel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto De La Rosa, Rocco Desimone
Mar 18, 2022 -

Mercedes-Benz of Warwick responded

Thank you for the great review. It means so much to us that you chose Mercedes-Benz of Warwick! If you ever need more help, just give us a call. Happy motoring!

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