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Mercedes-Benz of Orland Park

Orland Park, IL

4.6
379 Reviews

8430 W. 159th Street

Orland Park, IL

60462

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Showing 379 reviews

May 31, 2024

Great communication and updates on the progress and process of car service. Love taking my car to Mercedes Benz of Orland! More

by N. J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dariuz
May 29, 2024

Quality and knowledgeable staff. Service advisor and service technicians treat your vehicle as if it was their own. They make sure the service that car I was brought in for is comple More

by jamespatrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Scaletta. & Service Techs
May 29, 2024 -

Mercedes-Benz of Orland Park responded

Thank you for recognizing our team's dedication at Mercedes-Benz of Orland Park! We're glad to hear that your service experience was thorough and professional. We look forward to assisting with any future needs!

May 29, 2024 -

jamespatrice responded

5 star professional service team

May 27, 2024

I’d appreciate the help and consideration they extended to me for a repair that was not covered by warranty. The General Manager was very empathetic towards my need and the service advisor was very polite More

by Pastorthandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Service Advisor , Steve Moore
May 28, 2024 -

Mercedes-Benz of Orland Park responded

We're glad to hear our team at Mercedes-Benz of Orland Park could assist you with your repair needs. Thank you for sharing your positive experience!

May 28, 2024 -

Pastorthandy responded

This is a business that believes in customer satisfaction!!!

May 28, 2024 -

Pastorthandy responded

Excellent customer service. I want to personally thank the New General Manager for accommodating me.

May 24, 2024

Upset me at first they said it could be up to 3 hours before they got my Sprinter after I had made an appointment. They were able to get my vehicle in and back headed home in a reasonable amount of time. More

by G
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Maus
May 28, 2024 -

Mercedes-Benz of Orland Park responded

Sorry for the initial wait, but we're glad we could get your Sprinter serviced and back on the road in a reasonable time. Thanks for sharing your experience with us at Mercedes-Benz of Orland Park!

May 22, 2024

Dominic is an amazing service professional! Takes personal care of you and will be totally honest about what need at don’t need. I was treated like a highly valued customer! More

by Darnoc54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
May 22, 2024 -

Mercedes-Benz of Orland Park responded

We're delighted to know Dominic provided you with such exceptional service at Mercedes-Benz of Orland Park. We appreciate your kind words and look forward to assisting you in the future!

May 07, 2024

Great service advisor, great loaner car people and cashier. I e been to dealers MB that were rude and unprofessional MB Orland is great because of its personnel ! More

by Sgtd99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Martin great guy !
May 07, 2024 -

Mercedes-Benz of Orland Park responded

We're delighted to know you had a great experience with our team at Mercedes-Benz of Orland Park. We strive for professionalism and top-notch service, so your feedback is much appreciated!

April 28, 2024

Nick Garvey was great, responsive and very helpful. My experience the day of pick up went very smooth. More

by Jcolbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Garvey
Apr 29, 2024 -

Mercedes-Benz of Orland Park responded

Jcolbert, we're glad to know Nick and our team at Mercedes-Benz of Orland Park made your pick-up day a smooth one. Thanks for sharing this positive experience!

April 04, 2024

Always the Best Service From Greeters to Mechanics Amenities Waiting Cleanliness and Work done as Promised More

by Ronny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bosco
Apr 05, 2024 -

Mercedes-Benz of Orland Park responded

Ronny, we're delighted to know you had a great experience at Mercedes-Benz of Orland Park. Thanks for the shout-out about our service and cleanliness!

February 11, 2024

I’m a custom of this dealership for a long time now I have purchased 3 Mercedes in that time frame my salesperson is marvelous his name is Dyrail. More

by Wilbur Lacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dyrail Brown
Feb 12, 2024 -

Mercedes-Benz of Orland Park responded

Wilbur, it's great to know you've had such a positive experience with Dyrail at Mercedes-Benz of Orland Park. We appreciate your loyalty and look forward to serving you in the future!

February 02, 2024

Very professional and took great care of our problem Service manager, Dominick, definitely is an asset for Mercedes Orland Park and our wonderful salesman, Mike Moran, is the best car salesman we ever More

by Goodfella190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moran and Dominck service
Feb 02, 2024 -

Mercedes-Benz of Orland Park responded

We're delighted to know that Dominick and Mike provided you with top-notch service at Mercedes-Benz of Orland Park. We appreciate your kind words, and we'll make sure they get the recognition they deserve! Thanks for choosing us!

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