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Mercedes-Benz of Midlothian

Midlothian, VA

4.7
930 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 930 reviews

June 13, 2024

I cannot say enough great things about Frank Costa! ! He helped me quickly when my lease was up and did everything he could to make the transition to buying my car so smooth and easy!! If you need any h More

by Alexandra.kaiser226
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Frank Costa II
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

I cannot say enough great things about Frank Costa! He helped me when my lease was up with my car and he worked out a fantastic deal for me to buy my car instead of lease again. I appreciate all of his More

by Alexandra.kaiser226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Costa II
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Very helpful and courteous. From setting appointments to service rep . Everyone is polite and friendly. More

by SYN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
June 13, 2024

Great service…. Work completed when told! Friendly service; clean well kept customer wait room. Thank you More

by GDABOUT59
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Costa II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Hakki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Ken was very professional and courteous he kept me informed every step of the way. More

by TAYLORCWT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
June 13, 2024

Wonderful experience. Dylan was very knowledgeable about the car we purchased and very helpful. He walked us through everything. More

by kellytich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Rick Nelson was my service guy. He is the best very professional and courteous he kept me informed about everything that my car needed. More

by TAYLORCWT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
June 12, 2024

Lucas was great to work with. He made us feel very comfortable and confident in purchasing my car. My wife will be looking to trade in her Range Rover and we will go to Lucas for More

by shaunparker76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Wadsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Rick Nelson is friendly and knowledgeable. He did extra work for unpaid insurance balance. I will definitely be using his service again in the future. More

by YONGSHINPARK
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
June 12, 2024

Wonderful experience from beginning to end with both sales & service! Keep up the great work Mercedes of Midlothian! More

by S. Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Cates (Sales); Scott Lambert (Service)
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