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Mercedes-Benz of Miami
Miami, FL
578 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 578 reviews
May 31, 2024
BY FAR THE WORSTPLACE YOU CAN EVER BUY A MERCEDES IN YOUR LIFE THIS DEALERSHIP SHOUD BE BAN FROM THE FACE OF THE EARTH NOTHING BUT xxxxxxxx xxxxING THIEVES EVERYONE THERE SHOULD BE RETRAINED IF I COULD GIVE LIFE THIS DEALERSHIP SHOUD BE BAN FROM THE FACE OF THE EARTH NOTHING BUT xxxxxxxx xxxxING THIEVES EVERYONE THERE SHOULD BE RETRAINED IF I COULD GIVE THEM 0 STARS I WOULD THE SERVICE MANAGER RONNIE RICHARDSON WOULDN`T QUALIFIED TO BE A MANAGER AT MACDONALDS NO CUSTOMER SERVICE AT ALL IF YOU LOOKING TO BUY OR SERVICE YOUR VEHICLE DO NOT GO THERE YOU WILL REGRET IT More
by FELIPEP0420
Employees Worked With
RONNIE RICHARDSON
Helpful May 24, 2024
I live 500 miles away! I was able to purchase my INFINITI QX60 and have it delivered to me! Everyone was very nice and helpful! Joshua Matthews, Stefano, John, and Erlis ma I was able to purchase my INFINITI QX60 and have it delivered to me! Everyone was very nice and helpful! Joshua Matthews, Stefano, John, and Erlis made my dream come true! Thank you!!!! More
by 100% Guarantee
Employees Worked With
Joshua Matthews, Stephano, John, and Erlis
May 22, 2024
The experience of leasing the vehicle at the Mercedes Benz of Miami dealership on May 13 of this year was superb. It was fast, pleasant, and efficient. The salesperson, Mel, as well the finance manager, Benz of Miami dealership on May 13 of this year was superb. It was fast, pleasant, and efficient. The salesperson, Mel, as well the finance manager, Junior, were attentive, knowledgeable, and very professional. Thank you!! More
by ODrozd
Employees Worked With
Melten and Junior
March 10, 2024
Nobody can be reached by phone and minimum time spent was 2+ hours. My transaction was pretty straightforward, no price negotiation allowed and cash payment, and it still took over 4 hours over two visits. 2+ hours. My transaction was pretty straightforward, no price negotiation allowed and cash payment, and it still took over 4 hours over two visits. More
by stan.ciombor
Employees Worked With
Savier (he was quite good and helpful)
February 20, 2024
It was easy to get appointment. My technical advisor was excellent and very helpful, knowledgeable. All small questions was answered fast and with knowledge My technical advisor was excellent and very helpful, knowledgeable. All small questions was answered fast and with knowledge More
by Eifriedman46
Employees Worked With
Priscilla
February 17, 2024
Needed a diagnosis on my Canadian Mercedes Benz when I booked a service appointment I was told that it will covered under warranty including a loaner car.. When I arrived for my appointment on Jan 5th I booked a service appointment I was told that it will covered under warranty including a loaner car.. When I arrived for my appointment on Jan 5th I was told by the service advisor that the he wrong and the warranty work would not be covered and would have to pay for any work done including loaner car. I ended for paying for a new battery on a a brand new two month old car. In the meantime I received a message from MB Canada about a new software upgrade that should resolve the issue .again , MB of North Miami service advisor was not comparative and said he can not perform the software upgrade because it’s a Canadian car. In frustration I called MB of Ft Lauderdale . What a difference !!! The car is in service now with a loaner car and warranty work at no charge.. If MB of Fort Lauderdale is 10 then Mercedes-Benz of North Miami is a 4. More
by Sam
Employees Worked With
Alen
