Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.7
1,127 Reviews
Call Dealership (877) 520-3546
View Awards

3900 Southwest Freeway

Houston, TX

77027

Directions

By Type

Showing 1,127 reviews

June 13, 2024

The sales staff are very friendly, enthusiastic and professional. I highly recommend them. I will buy a car from them next time. More

by Robert0476
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nenad
Report | Print
Helpful
June 11, 2024

Cade Moise was extremely helpful and made the car buying experience fantastic! I will recommend him and dealership to friends and family. More

by bbenoit0917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Moise
Report | Print
Jun 13, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

Helpful
June 11, 2024

Great customer service! Very time efficient.. Ernesto is the best.. Love green way location. No complaints More

by Brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
Report | Print
Jun 13, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi Brittany, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Helpful
June 07, 2024

Paying top dollar but they weren’t even able to install new windshield wipers right More

by LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasper
Report | Print
Jun 10, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2111 to discuss what we can do to help.

Helpful
June 07, 2024

GreenwayMB always does a great job! My service manager is very knowledgeable and customer oriented. The loaner vehicles are nice, and I’ve never had a rework or work quality with them. More

by Brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Report | Print
Jun 12, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi Brett, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 01, 2024

They have excellent sales person. Everyone is pleasant and welcoming. I think they can improve on car service maintenance package. Also they need to provide free car wash to their cu More

by ppragnesh.jp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Olivares
Report | Print
Jun 05, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (713) 489-2111 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Helpful
May 31, 2024

Excellent servive experience. Glad I own a Mecerdes from Greenway Plaza Mercedes. Will recommend to all my friends and family. More

by keenan carstens
Recommend Dealer
Yes
Employees Worked With
Jairo Perez
Report | Print
Jun 07, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi Keenan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 30, 2024

I purchased a used GLE 300d from another dealership but have had it serviced by by MB of Houston Greenway for the last three years. Finding a reliable service provider for a diesel isn't easy since they h More

by lwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Report | Print
May 31, 2024 -

Mercedes-Benz of Houston Greenway responded

Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Houston Greenway. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
May 29, 2024

Excellent communication from the service department. Jerry Jow was my service rep and was very professional. I will always come back to this dealership More

by george santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Report | Print
May 30, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi George, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 28, 2024

Harshad is the very best no matter the situation, he genuinely cares , I will always go back to him More

by yourkeytotexas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harshad Patel
Report | Print
May 29, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for sharing your positive experience! If you need more help, our team is available to talk -- safe travels!

Helpful
1
2
...
113