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McGrath Acura of Westmont
Westmont, IL
1,137 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,137 reviews
Helpful June 04, 2024
Just had my Acura TL 2010 taken in for service for an oil change. I had a 9 am appointment with Service Advisor Jon Aguilar. I was about to leave my home when I got a call from Jon asking me if I could come change. I had a 9 am appointment with Service Advisor Jon Aguilar. I was about to leave my home when I got a call from Jon asking me if I could come an hour later as he had a family issue. It was indeed very gracious of him to call me in advance. Jon took care of me, and I was on my way an hour later. A truly exceptional customer service. Thank you, Jon, More
by GeorgeZacharias
Employees Worked With
Jonathan Aguilar
June 04, 2024
Sometime in the last week of March my Acura MDX 2016 broke down 24 hours after a routine oil service at Advantage Acura of Naperville. Had the vehicle towed to Mcgrath Acura of Westmont and the vehicle broke down 24 hours after a routine oil service at Advantage Acura of Naperville. Had the vehicle towed to Mcgrath Acura of Westmont and the vehicle ended up with a repair estimate of $6000.00 24 HOURS AFTER AN OIL CHANGE AT ADVANTAGE ACURA OF NAPERVILLE. The diagnosis was the three catalytic convertors, oxygen sensor and damaged right front struts. Brandon Debuono answered my call gave a loaner just around closing time. Two weeks later I picked up the vehicle during which time he kept me abreast of all the goings on while it was being worked on. Thank you, Brandon, for your excellent service. More
by GeorgeZacharias
Employees Worked With
Brandon Debuono
June 04, 2024
Jon Aguilar took care of me when I had my Acura MDX brakes serviced last month. He was awesome from the start to the completion of the brake service. He gave me a complete explanation of service and I brakes serviced last month. He was awesome from the start to the completion of the brake service. He gave me a complete explanation of service and I was out of the dealership in 90 minutes. I was hoping that Acura would contact me regarding my service experience at Mcgrath. Thank you, Jon, More
by GeorgeZacharias
Employees Worked With
Jonathan Aguilar
May 18, 2024
McGrath always provides me top notch service. Jon took care of my car as if it was his own. I initially bought my TL new at a local dealership, but was frustrated by their service. I found McGrat Jon took care of my car as if it was his own. I initially bought my TL new at a local dealership, but was frustrated by their service. I found McGrath and have been going to them ever since. More
by Master Po
Employees Worked With
Jonathan Aguilar
May 13, 2024
Been going to McGrath Acura for service for many years. Never disappointed. Worked with Japan and Brandon. Both were extremely helpful. Never disappointed. Worked with Japan and Brandon. Both were extremely helpful. More
by MMage51
Employees Worked With
Jutan, Brandon Debuono
