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McGovern Volvo Cars of Albany

Albany, NY

Overview
Reviews
4.8
33 Reviews
Call Dealership (518) 389-6500

350 New Karner Road

Albany, NY

12205

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Showing 33 reviews

May 31, 2024

Service is very knowledgeable they'll take good care of you and your vehicles needs. More

by gregoryasnell
Recommend Dealer
Yes
Employees Worked With
Service
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Helpful
May 28, 2024

Excellent to deal with very organized and Selena was the best to deal with from beginning to delivery More

by Cng52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selena
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May 29, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Selena and our team at McGovern Volvo Cars of Albany provided such excellent service from start to finish. Thanks for the fantastic review!

Helpful
May 26, 2024

McGovern Volvo continues to be a first rate dealership with a service department that always provides trouble-free maintenance and repair regardless of the problem. I have had 15 years of excellent exper More

by hkornblau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Kevin, Meagen
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May 27, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for your loyalty and kind words! We're delighted to hear that our service department has consistently met your expectations over the years. Looking forward to many more years of serving you at McGovern Volvo Cars of Albany!

May 27, 2024 -

hkornblau responded

You're welcome. Only said because it is true. You should be proud to have staff that preform their duties so well and so consistently while treating everyone respectfully and thoughtfully. I am happy to continue as a regular customer and so is my 216,000+ mile 2007 S80 V8 awd beauty. Good work always deserves praise.

Helpful
May 23, 2024

Very efficient. Staff very helpful loaner was perfect. Detail job was excellent. Everything was done as stated More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Healy
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May 23, 2024 -

McGovern Volvo Cars of Albany responded

Rich, we're delighted to hear that everything went smoothly and met your expectations at McGovern Volvo Cars of Albany. Thanks for the positive feedback!

Helpful
May 16, 2024

Service people very friendly and knowledgeable. Facility modern and clean Very satisfied at this time More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa
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May 16, 2024 -

McGovern Volvo Cars of Albany responded

Beverly, we're glad to know you had a positive experience with our service team at McGovern Volvo Cars of Albany. Thanks for appreciating the cleanliness and modernity of our facility!

Helpful
May 14, 2024

Very friendly professional and easy to work with. The have put faith back in customer service . More

by Mill92532
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alissa Veltman five star
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May 14, 2024 -

McGovern Volvo Cars of Albany responded

This five-star review made our day! We are so glad the McGovern Volvo Cars of Albany team delivered standout customer service. It was a pleasure to work with you!

Helpful
May 14, 2024

One of the great reasons to own a Volvo is the customer service at this dealership. Drive in a cover area - they come out to you - take your car - you walk in and sit down in comfy chairs. Love the XC60. More

by njdesell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 15, 2024 -

McGovern Volvo Cars of Albany responded

Thanks for the review! We're delighted to know you've had a great experience at McGovern Volvo Cars of Albany and that you're loving your Volvo XC60. Safe travels!

Helpful
May 13, 2024

Thanks for your help Alissa V. You are always helpful amd accommodating before and after each visit. More

by mr_oshodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Veltman
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May 14, 2024 -

McGovern Volvo Cars of Albany responded

We are glad to hear that Alissa has been great to work with. Your kind words will be shared! Thanks for choosing McGovern Volvo Cars of Albany.

Helpful
May 11, 2024

A wonderful team who really works hard to make sure their clients are taken care of! Shout outs to Kevin, Patrick, Tony and Corey. And thanks to Selena for selling us the car several years ago. It has b More

by Jen L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Patrick, Tony and Corey. Selena.
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May 13, 2024 -

McGovern Volvo Cars of Albany responded

Jen, it's great to know that our team at McGovern Volvo Cars of Albany has been able to provide you with such a positive experience! We'll make sure Kevin, Patrick, Tony, and Corey get your shoutouts. Enjoy the ride in your car!

Helpful
May 10, 2024

Alissa was very helpful! She went above and beyond for me . I appreciate how she listened and worked with me. More

by Huszar’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa
Report | Print
May 10, 2024 -

McGovern Volvo Cars of Albany responded

It's great to know Alissa provided such excellent service at McGovern Volvo Cars of Albany. We appreciate your feedback and hope you're enjoying the ride!

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