Back

McGovern Buick GMC of Westborough

Westborough, MA

4.6
82 Reviews

150 Turnpike Road

Westborough, MA

01581

Directions

By Type

Showing 82 reviews

June 13, 2024

I highly recommend McGovern. I had a great overall experience. I’m very happy with my purchase More

by ryanmlt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Torres
June 12, 2024

Brought my 2018 Acadia in for oil change and a weld battery. Angela in the service sept was professional and courteous. Battery needed replacement. They waived the replacement fee (over $100). Also did More

by Kpfitzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Jun 12, 2024 -

McGovern Buick GMC of Westborough responded

Thank you for recommending McGovern Buick GMC! We're glad Angela provided professional and courteous service during your visit. We appreciate your trust in us for your vehicle's needs!

June 08, 2024

Excellent service and communication. Evan did a great job taking care of us. He is friendly and explains the service in a clear and positive way . We are very happy with his professional More

by doris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elaine Healy
Jun 10, 2024 -

McGovern Buick GMC of Westborough responded

Doris, we're delighted to hear that Evan provided excellent service and communication at McGovern Buick GMC. Thanks for sharing your positive experience!

June 08, 2024

I could not be happier with the experience I had at McGovern GMC. Working with Ben Fasano was an absolute pleasure. He was very knowledgeable and professional. Ben took the time to show me the in’s More

by mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny
Jun 10, 2024 -

McGovern Buick GMC of Westborough responded

Mel, we're delighted to hear that Ben and the rest of our team at McGovern Buick GMC made your experience so positive. Thanks for sharing such wonderful feedback! Enjoy your new vehicle!

June 08, 2024

I had a great experience buying my car. Omar was wonderful and never did I feel pressured into anything. I will be back. More

by aliceo128
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Martel
Jun 10, 2024 -

McGovern Buick GMC of Westborough responded

Alice, we're delighted to hear that Omar provided a great car-buying experience at McGovern Buick GMC. Thanks for the kind words and we look forward to seeing you again!

June 07, 2024

Very professional staff. Provided complete description of work done. Clearly communicated progress of work. Provided me with transportation home while work was being done. More

by Lyndas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jun 07, 2024 -

McGovern Buick GMC of Westborough responded

Lyndas, we're glad to hear our team at McGovern Buick GMC provided you with professional and thorough service. Thanks for sharing your experience!

June 06, 2024

Excellent service done quickly when they said it would done very professional to deal with great More

by richardsflooring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martel
Jun 07, 2024 -

McGovern Buick GMC of Westborough responded

Thank you for stoping in at McGovern Buick GMC for service! We are so glad our team delivered a five-star experience.

June 02, 2024

We brought our recently purchased van from McGovern GMC for service because of a check engine light. The service team did a diagnostic test and worked on a solution while we waited. They also offered us al More

by Michael.seibold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela from service and Ben from Sales
Jun 03, 2024 -

McGovern Buick GMC of Westborough responded

Michael, we're glad to hear our service team at McGovern Buick GMC took great care of you and kept you informed throughout the process. Thanks for sharing your positive experience!

June 02, 2024

Ben provided highly personalized service while helping us select the vehicle that met our needs. He is friendly as well as a knowledgeable professional. He worked hard to help us purchase a car that matched More

by Michael.seibold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Fasano
Jun 03, 2024 -

McGovern Buick GMC of Westborough responded

Michael, we're delighted to hear that Ben provided such a personalized and hassle-free experience for you at McGovern Buick GMC. Thanks for sharing your positive feedback, and enjoy the ride!

June 02, 2024

I brought my car in twice for the transmission. I had to wait for the specialist. The paperwork said the car would be in there several days to fix. They have to now order parts. When are the pa More

by mhosul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan
Jun 13, 2024 -

McGovern Buick GMC of Westborough responded

Hello and thank you for leaving a review. We value our customers and strive for a top-level customer experience. It seems like we may have missed the bar here and we would like an opportunity to make it right. We would love to get a better understanding of what happened and provide you with a resolution. At your earliest convenience, please reach out to our General Sales Manager, Taylor Campinha-Horner, directly at 508-366-8787 or via email: tcampinhahorner@mcgovernauto.com, thank you.

Jun 13, 2024 -

mhosul responded

I did reach out by phone to Taylor on Friday June 7th at 4:18 pm and left him a lengthy voice mail and as of June 13th I have heard NOTHING back from him!!

1
...