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Mazda of Elk Grove

Elk Grove, CA

4.9
5,190 Reviews
Established in 2012. We have over 4,000 positive customer reviews online that prove we care about our clientele. We are the only Sacramento area Mazda dealer that includes a 10 year/100,000 mile limited powertrain warranty with the purchase of every new Mazda we sell. Additionally, as part of our exclusive 10-Point Value Guarantee, we are the only local dealer to include lifetime complimentary car washes with every vehicle we sell, new and pre-owned. We invite you to come see for yourself why we say, "Expect More!" at Mazda of Elk Grove.
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8588 Laguna Grove Dr.

Elk Grove, CA

95757

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Showing 5,190 reviews

June 11, 2024

Eric was very patient and answered all of my questions and concerns. He was also easy to talk to, like a mutual friend. No salesperson panache or long-winded upselling. But still able to provide any de More

by Keith S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shay Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, I am terrible with names. The person who helped with signing documents. She was excellent at her job but also went above and beyond to ensure my overall experience was positive and timely.
Jun 12, 2024 -

Mazda of Elk Grove responded

Keith, Thank you for taking the time to share your 5-star review with us! We are so glad to hear that Eric was able to give you great service and show you just how pressure-free the car-buying process can be. We look forward to a long-lasting relationship with you. Happy motoring!

June 10, 2024

On 6/8/2024 I bought my first Mazda from Garrett the sales associated at the elk Grove. Mazda and the whole experience was really great. Garrett was very informative. On Mazda and was never Pressure me More

by 219edg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Mazda of Elk Grove responded

Thank you for taking the time to share your positive experience with us! We are so glad Garrett ensured you had a seamless and enjoyable car-buying experience with us. We appreciate the heartfelt recommendation and look forward to a long-lasting relationship!

June 10, 2024

First visit to this dealer. David was awesome to work with! He was very easy knowledgeable. Very patient with us. More

by Jiunder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Renard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Mazda of Elk Grove responded

Thank you for your 5-star review! We are so glad David was amazing to work with during this experience. Nothing makes us happier than knowing he made you feel completely comfortable the entire time. We look forward to a long-lasting relationship!

June 10, 2024

Jaik was extremely helpful and made my car-buying experience incredibly easy and stress-free!! More

by Petrie.katelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaik Willmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Mazda of Elk Grove responded

Thank you so much for your 5-star review! We are so happy to know how helpful Jaik was during your car-buying experience. He really is amazing and we feel so fortunate to have him as a member of our team. We wish you many happy miles ahead!

June 09, 2024

Very quick reply from my internet inquiry. David was awesome to work with! Made our experience very memorable and pleasant. He was very easy going and knowledgeable. I would recommend everyone More

by Natasha7854
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Renard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember her name but the gal in finance provided wonderful service.
Jun 10, 2024 -

Mazda of Elk Grove responded

Natasha, Thank you so much for your positive review! We are so glad to know David was amazing to work with. He really is amazing and we are so lucky to have him as a member of our team. We appreciate the recommendation and look forward to a long-lasting relationship!

June 09, 2024

Updating my review since I can't seem to get a call back after purchasing my CX50 in December. We were told we would receive a $500 refund for the "Mazda Family" discount for owning another Mazda since we d More

by HLC1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Renard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Mazda of Elk Grove responded

Thank you for bringing this back to our attention. I understand David has been in contact and let you know we have mailed the check to you. Please let us know if you have not received it within the next week. I assure you this is not standard practices and we're evaluating where we dropped the ball here to ensure it doesn't happen in the future. We truly value your business and hope to regain your trust again. Sincerely, Grant Salge, Director of Sales

June 09, 2024

I drive over 60 miles 1-way to have my Mazda6 serviced with EGM...they are the best! Chris Howard & Billy are exceptional in the service department; they are why I make the drive, I trust them and the wor More

by clavenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Mazda of Elk Grove responded

Thank you so much for your kind words! Nothing makes us happier than knowing Chris and Billy have delivered exceptional service to you and your vehicle. We look forward to the next time we can assist you!

June 07, 2024

David was extremely helpful and made sure I got the exact features I wanted on my new Mazda More

by Newmazda24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Renard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Mazda of Elk Grove responded

Thank you so much for your 5-star review! We are so glad David was extremely helpful throughout your car-buying process. We really love to ensure our clients get exactly what they want. We appreciate your business and look forward to a long-lasting relationship!

June 05, 2024

Phenomenal dealership in many regards. Purchasing vehicle here was a great experience! No dealer markup, and no B.S. add-ons. Even when having issues with the vehicle, service department h More

by astout2020
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Mazda of Elk Grove responded

Thank you so much for all your kind words! We are so glad you continue to have great experiences with us! Danny really is amazing and we are so happy to know he's delivered exceptional service to our clients. We look forward to the next time we can assist you!

June 05, 2024

Garrett was kind and very helpful when I told him about my current situation and how I needed a reliable vehicle. He was attentive to all my questions and concerns which made me feel at ease when purchasin More

by Kamillewhite13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Mazda of Elk Grove responded

Kamille, Thank you so much for your positive review! We are so glad Garrett left such a lasting impression. He really is amazing and we feel so fortunate to have him as a member of our team. We truly appreciate the recommendation and wish you many happy miles ahead!

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