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Matthews Nissan

Vestal, NY

4.9
1,145 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,145 reviews

June 12, 2024

My experience has excellent. Everyone I met or worked with ensured my needs were met in a courteous and respectful manner. More

by jvanfossen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Matthews Nissan responded

HI, Thank you for the 5 Star Review and your business!

June 11, 2024

My service appointment was quick and easy, the staff was friendly, and the waiting room was close by and comfortable. More

by jlynnweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Matthews Nissan responded

Hi, Thank you for choosing Matthews Nissan for your recent service visit! we appreciate the 5 Star Review.

June 08, 2024

Problem was taken care of very fast, Tonya, Joe Konecny and Marc Koukides were extremely helpful as usual! More

by oesracing
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Matthews Nissan responded

Hi, We're so glad you had a great experience with our team at Matthews Nissan! Thank you for your business and the great review!

June 03, 2024

It was fast and reliable service problem was fixed in a timely manner thank you More

by h20442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Matthews Nissan responded

Hi, Thank you for the 5 Star Review!

June 03, 2024

Very pleasant experience. Everyone was professional and friendly. Waiting room very comfortable. Was in and out in no time. More

by pj.4022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Matthews Nissan responded

Hi, Thank you for the 5 Star Review and your business!

May 30, 2024

Had a great experience! Got right into garage, service person very friendly, and loved new waiting room. Didn't have to wait long before car was done. Bill was explained in More

by sapphiredragoness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Matthews Nissan responded

Hi sapphiredragoness, Thank you for choosing Matthews Nissan in Vestal for your recent service visit! We appreciate the 5 Star Review.

May 28, 2024

The whole experience went smooth and everyone I dealt with was friendly, knowledgeable, and professional. More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Matthews Nissan responded

Hi Michelle, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

May 28, 2024

Matthews staff is always helpful and kind. We have 2 cars from Matthews and both dealerships has helpful staffs. More

by fkillian63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Matthews Nissan responded

Hi fkillian63, Thank you for the 5 Star Review and your business!

May 22, 2024

I always bring my car here. I trust their skills and they are always helpful. More

by benjamingoodrich917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Matthews Nissan responded

Hi benjamingoodrich917, Thank you for the 5 Star Review and your business!

May 19, 2024

Very good to deal with knowing how to deal with customers and Luke business works More

by Carlbennett1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Matthews Nissan responded

Hi Carlbennett1950, Thank you for the 5 Star Review and your business!

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