Lovering Volvo Cars Concord
Concord, NH
Filter Reviews by Keyword
By Type
Showing 308 reviews
I have driven many Volvos to relatively high mileage (250-300,000) since the mid 1990s. During all these years, I have been working with John in service at Lovering-Concord. I have never been disappoint (250-300,000) since the mid 1990s. During all these years, I have been working with John in service at Lovering-Concord. I have never been disappointed. Obviously my complete satisfaction reflects a corporate philosophy, both Lovering’s and Volvo’s, and quality technicians, but where the rubber meets the pavement, I see John: always accommodating, infallible advice, and never pushy. In all fairness, I should mention that Renee (were we ever that young?) in Lovering-Concord service has the same values. Is Volvo service more expensive? Usually not, and especially not if you take into consideration literally dozens of jobs over 30 years. It only takes a few screw-ups by bargain “shady tree” garages to set back any perceived savings, incur frustration and inconvenience, not to mention the embarrassment of bringing work to John to be re-done right. Lovering-Concord has never screwed up. There are very few people or organizations that have earned my loyalty; among those few are John and Lovering-Concord. - Minot, Nottingham, NH. More
I came to Lovering Volvo for my 40k scheduled maintenance. Service was great as always, and John Reilly kept me informed throughout the process. Rene Montejunas also helped out with good info. maintenance. Service was great as always, and John Reilly kept me informed throughout the process. Rene Montejunas also helped out with good info. More
The service department at Lovering Cars in Concord is always very easy to deal with today was no exception, Rene is knowledgeable professional and a pleasure to do business with. always very easy to deal with today was no exception, Rene is knowledgeable professional and a pleasure to do business with. More
Brought my vehicle in for service . John and Rene were great . . would recommend to everyone . great service center John and Rene were great . . would recommend to everyone . great service center More
John does an incredible job with his customers- pays attention to details-can’t imagine giving my business to anyone else!! attention to details-can’t imagine giving my business to anyone else!! More
I was in Lovering recently for some (unexpected) service and cannot leave the exceptional customer support left unnoticed! John was efficient, friendly, informative and patient. His attention to detail left and cannot leave the exceptional customer support left unnoticed! John was efficient, friendly, informative and patient. His attention to detail left me feeling so heard and supported! When I came to pickup my vehicle his interaction with my young daughter was so genuine … I didn’t buy my car from them but my experience with John for service has me sold I’ll never be going anywhere else. More
John, Rene and the whole team in Concord are marvelous! I’m always satisfied with their customer service, professionalism, and problem solving abilities. I’m always satisfied with their customer service, professionalism, and problem solving abilities. More
The Service Department at Concord Lovering Volvo has always cared for my V60. Both Rene and John are patient and thorough. I am so happy they are my local servicing dealer. always cared for my V60. Both Rene and John are patient and thorough. I am so happy they are my local servicing dealer. More
This service dept has s as Leah’s done me good keeling me up to date and completing repairs in a timely manner John Rilley is a great asset to this service dept pays attention to detail very happy with my ex up to date and completing repairs in a timely manner John Rilley is a great asset to this service dept pays attention to detail very happy with my experience More