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Key Ford of Rockland
Thomaston, ME
159 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 159 reviews
June 11, 2024
Very helpful, courteous staff. They answered all my questions and fixed my explorer beyond my expectations. They answered all my questions and fixed my explorer beyond my expectations. More
by SCOTTRACKLIFF
Verified CustomerEmployees Worked With
Helpful June 11, 2024
Experience at dealership was excellent. Service was quick and staff was very helpful. Checkout was speedy. Service was quick and staff was very helpful. Checkout was speedy. More
by THESUNDQUISTS
June 09, 2024
I want to thank nick jones and mike moody for all there help and support through this challenging time for me. I had issues with the first car and it was super stressful . The general manager Marie Forbes help and support through this challenging time for me. I had issues with the first car and it was super stressful . The general manager Marie Forbes was not very helpful. After the issue with my drier car she gave me 3 days to find a new car that I liked so that they could switch to a new car!! it took me way more than 3 days to find the first one. After finding that car she told me everything was all set and to go to the bank and Nothing was all set and it was kind of a mess. Nick was super helpful messaging me back and answering all My questions!! And mike moody the finance guy was amazing!!! More
by kelseynichole7
June 08, 2024
Excellent service. The choice of tires that replaced the old ones were a terrific choice The choice of tires that replaced the old ones were a terrific choice More
by jdgmaine
June 06, 2024
They were very friendly and met most my needs. Ryan and Evan took the time to explain the whole process. Ryan and Evan took the time to explain the whole process. More
by classiccuts71
June 05, 2024
Awesome, respectable. Laid back, great staff, very friendly, no pressure. Just fricken awesome place to buy. Laid back, great staff, very friendly, no pressure. Just fricken awesome place to buy. More
by Timstools14
June 05, 2024
Lucas and Marie went above and beyond to get me into my new SUV. They were both kind, patient and very helpful! The whole team was very welcoming. new SUV. They were both kind, patient and very helpful! The whole team was very welcoming. More
by Racquelle3891
June 03, 2024
General Manager went the extra effort to help with the process and find a vehicle when inventory was challenging process and find a vehicle when inventory was challenging More
by Subaru
June 01, 2024
As long as they get paid they are happy! As for calling customer to let them know status of vehicle they slack, not my fault you are short on service technicians!!! As for calling customer to let them know status of vehicle they slack, not my fault you are short on service technicians!!! More
by Kriatin
Employees Worked With
June 01, 2024
Best experience ever! They were so friendly and helpful. Definitely will return when I need another SUV. They were so friendly and helpful. Definitely will return when I need another SUV. More
by classiccuts71
