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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
444 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 444 reviews
Verified Customer
Helpful June 11, 2024
Best professional service everytime. I always leave feeling satisfied know everything was done to standard I always leave feeling satisfied know everything was done to standard More
by iamsmittycg
June 11, 2024
Thanks so much for take care my car and I’ll be back soon for you guys for you guys More
by AZPILCUETAWAI
Employees Worked With
June 11, 2024
I needed to get my 2022 S580 tested for emissions as the Utah software at “on the spot” would not connect. Garrett got it done without an appointment scheduled, also solved a new recall service needed, and Utah software at “on the spot” would not connect. Garrett got it done without an appointment scheduled, also solved a new recall service needed, and hand walked it though so that I could make an important business meeting. Very much appreciated the great personal service More
by LPHASSEY
Employees Worked With
June 08, 2024
Conveniently located , nice show room . Welcoming friendly staff. Spence Smith was our sales person and he was great . Welcoming friendly staff. Spence Smith was our sales person and he was great . More
by MMELAMUD
Employees Worked With
June 06, 2024
On time and well done. Loner car was clean and nice. Will use service again. Loner car was clean and nice. Will use service again. More
by rrollo1
Employees Worked With
June 06, 2024
Dillon was very helpful and was courteous during the process. Showed how to use many of the various tech options. He plans to return to my home this week to show me more about the vehicle as it is diff process. Showed how to use many of the various tech options. He plans to return to my home this week to show me more about the vehicle as it is difficult to capture all of the nuances during a short test drive. Dealership is clean and modern. More
by schafer_rw
Employees Worked With
June 05, 2024
I absolutely was so impressed with Vivian‘s help her advice and her courtesy. It couldn’t have been better and I’m very sincere about what I say. It couldn’t have been better. advice and her courtesy. It couldn’t have been better and I’m very sincere about what I say. It couldn’t have been better. More
by Ryleew
Employees Worked With
June 05, 2024
Vivian is great! In fact everyone I met there was very friendly and helpful. The only thing I don’t love is the high cost. When just the front brakes and rotors are $ In fact everyone I met there was very friendly and helpful. The only thing I don’t love is the high cost. When just the front brakes and rotors are $1,400, it makes me wonder about alternatives. More
by atlarger
