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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,601 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,601 reviews
June 12, 2024
Had an awesome experience. Phil is great. Mike is the worst. This is my 3rd or 4th vehicle from you guys, and I will continue buying from you! Thanks for always making things r Phil is great. Mike is the worst. This is my 3rd or 4th vehicle from you guys, and I will continue buying from you! Thanks for always making things right. More
by milesmurphy@me.com
Verified Customer
Helpful June 11, 2024
Nice and easy transaction for the trade-in and purchase of our new Buick Encore. Mike was great and the process was effortless. Thanks to all. of our new Buick Encore. Mike was great and the process was effortless. Thanks to all. More
by JERRYLINDA1993
June 11, 2024
My experience was amazing. All of my needs were met promptly. I would definitely refer friends & family to this dealership. All of my needs were met promptly. I would definitely refer friends & family to this dealership. More
by nickarobinson
Employees Worked With
June 10, 2024
Provided excellent service and personable. The experience was tailored to our specific needs. Very satisfied! The experience was tailored to our specific needs. Very satisfied! More
by stacieshull02
June 09, 2024
Very helpful and courteous. Knowledgeable and on time. Definitely going back to this dealership. Very clean. Knowledgeable and on time. Definitely going back to this dealership. Very clean. More
by DANDDTILE
Employees Worked With
June 09, 2024
Craig was very helpful in finding what I wanted, would recommend him for any car shopping needs. recommend him for any car shopping needs. More
by JUANSLANDSCAPELLC
June 08, 2024
Had a wonderful experience with the service department as they changed the oil & rotated my tires while I completed the purchase of my awesome 2021 Buick Avenir following the end of my lease. I worked out al they changed the oil & rotated my tires while I completed the purchase of my awesome 2021 Buick Avenir following the end of my lease. I worked out all the necessary paperwork with Craig, & Ron handled the warranty agreements going forward and finished up the required ownership details. I can always depend on the staff at Jim Ellis Buick GMC in Buford to be professional, honest and friendly. More
by juliegallagher1
June 07, 2024
Staff was nice, and the fixed my car in a timely manner. The wait area was clean. The wait area was clean. More
by Lo
Employees Worked With
I don’t remember who worked with me. There wasn’t that much engagement it was they took my keys. I waited in the wait area. Told another guy I was leaving and they forgot who I was and didn’t tell her to the main person who helped me.
