Jim Ellis Buick GMC Atlanta

I am forever happy with my GMC Yukon. My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a chil My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a child on Christmas. They were understanding and they never stopped talking to me. They called me morning and night even text even called after I purchased a vehicle. I will recommend them to my friends and my family. I am proud to be driving what I thought would only be in my dreams. I am forever Grateful More

Excellent service and professionalism by everyone at Jim Ellis but especially Dwight. Even though they were busy, they were able to work with me and get me an appointment very quickly. I would definitely go Ellis but especially Dwight. Even though they were busy, they were able to work with me and get me an appointment very quickly. I would definitely go back for all my truck needs. More

Presentable and professional. ...clean too. Very informative with up-to-date status And complete communication ...clean too. Very informative with up-to-date status And complete communication More

1. The communication was slow. I had to initiate contact in order to get a status. 2. Part of my issue was a cabin leak. Despite knowing this, they left my truck out in the rain anyway. They informed me the in order to get a status. 2. Part of my issue was a cabin leak. Despite knowing this, they left my truck out in the rain anyway. They informed me they dried it out in the couple of days before I picked it up, which means my floorboard was wet most of the nearly 2weeks they kept my truck. 3. It took nearly 2weeks to get my truck back & there hasn’t been an explanation on why it took so long for a transmission diagnosis (no repair), an oil change, & fixing a cabin leak. 4. They checked the transmission at my request in a previous visit & did a system flush. This visit, they tell me the torque converter is falling apart. It is hard to believe something like that could be missed when they were specifically asked to inspect the transmission ~11k miles earlier. They weren’t able to provide a coherent explanation when I questioned them on this. 5. I would not recommend anyone use this service center. More

The dealer who helped me answered each question that I had and helped me picked the best decision for my new vehicle. had and helped me picked the best decision for my new vehicle. More

Everything was great from the time I walked in door and all the way to finance. Would recommend this dealership to any of my friends. Awesome dealership!! all the way to finance. Would recommend this dealership to any of my friends. Awesome dealership!! More

I’m extremely satisfied with the customer service and care I receive from Jim Ellis Buick/GMC. The entire team from sales, service, and parts are top notch and goes beyond your expectations. care I receive from Jim Ellis Buick/GMC. The entire team from sales, service, and parts are top notch and goes beyond your expectations. More

Highly Recommend! Irving was great to work with and really went above and beyond to make sure I get my dream car . He also kept me well informed along the way about ne Irving was great to work with and really went above and beyond to make sure I get my dream car . He also kept me well informed along the way about next steps and he was great following up. It was a pleasure working with him and I would highly recommend him. More

I dealt almost exclusively with Irving Reyes. I can’t say anything positive about this dealer. I bought the car remotely, flying in from Charleston to pickup. I asked specifically about disclo I can’t say anything positive about this dealer. I bought the car remotely, flying in from Charleston to pickup. I asked specifically about disclosures to include and curb rash on rims and damage to interior/exterior. Irving sent the same wide shot pictures from their site and said he didn’t see any damage. On arrival I found dings, scrapes, and scratches on several areas of the exterior, two rims with curb rash, bad tires, and the icing on top is they only had one car key. And there is a loud thumping sound—likely a suspension issue. In short, it will cost me thousands to get this car in proper condition. Integrity is the hallmark of any dealership—this dealer has none. More