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Ira Acura Westwood
Westwood, MA
942 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 12, 2024
Justin Robbins ( service advisor) & Joseph S (service manager) were both excellent keeping me informed about my car repair. Service on my Acura was excellent & I thank both of them. Ira Acura is lucky to manager) were both excellent keeping me informed about my car repair. Service on my Acura was excellent & I thank both of them. Ira Acura is lucky to have both of them as employees. I will definitely consider buying my next Acura at Ira Acura because of its great service department. More
by shirleyi15
Employees Worked With
Justin Robbins service advisor, Joseph S service manager , Clyde Brown
Helpful June 12, 2024
They are about 70 miles away. Went for routine service, service writer was great if a bit overloaded. Wait was not too bad. I did notice that tire pressures were off a fair amount Went for routine service, service writer was great if a bit overloaded. Wait was not too bad. I did notice that tire pressures were off a fair amount on the ride home. I will definitely visit again if the need arises More
by Steved
Employees Worked With
Service Dept
June 10, 2024
Great customer service. Marc Cesare took great care of me and my vehicle! I was nervous on driving it, as it wasn’t driving correctly. He got my car in promptly and had the Marc Cesare took great care of me and my vehicle! I was nervous on driving it, as it wasn’t driving correctly. He got my car in promptly and had the issue diagnosed and corrected. I appreciate it so much ! More
by karendevine
Employees Worked With
Marc Cesare
June 10, 2024
Emmanuel was clear, courteous, and very informative. He’s a fine dealership representative. Keep him. He’s a talent that can be developed. Thank you He’s a fine dealership representative. Keep him. He’s a talent that can be developed. Thank you More
by Drcharleshogan
Employees Worked With
Emmanuel Cazeau
June 08, 2024
The service department is pretty neat. They explain the services, send you a video of the pre-work inspection and do a good job cleaning your vehicle before returning it to you. They explain the services, send you a video of the pre-work inspection and do a good job cleaning your vehicle before returning it to you. More
by paulie_g
Employees Worked With
Chris
June 07, 2024
Great and friendly service- Christopher correctly diagnosed the issue just based on my description of the noises I was hearing before the car even went in for service! He made sure it was taken care diagnosed the issue just based on my description of the noises I was hearing before the car even went in for service! He made sure it was taken care of quickly and he set my mind at ease that no damage was done to the car. And I so appreciated the wash and vacuum and no charge for the minor servicing. Truly coming into Acura was a highlight of my day - thank you! More
by AudMDX
Employees Worked With
Christopher Jimenez
June 06, 2024
Excellent customer service, I would definitely recommend this dealership to others. My car was thoroughly inspected and recommendations were made, I even saw videos of the inspection being done. this dealership to others. My car was thoroughly inspected and recommendations were made, I even saw videos of the inspection being done. More
by ziggytag
Employees Worked With
Justin
