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INFINITI of Birmingham
Hoover, AL
914 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 914 reviews
May 30, 2024
The entire team at Infiniti of Birmingham did an incredible job working with me on this purchase from afar. I found this car online and after doing extensive research realized this was the best one incredible job working with me on this purchase from afar. I found this car online and after doing extensive research realized this was the best one for me. Tiffany sent me videos via text within moments of my inquiry. The finance manager had to get involved for the logistics and he did a great job. The GM of the entire dealership Mark also came into the conversation and was a pleasure to work with. They took the car go a GMC to have it reviewed and even got it transported to Atlanta in a timely manner. Nice work team! More
by rachel
Helpful May 29, 2024
I am very surprised at how fast and smooth the process of buying a car from this dealership was. Tiffany Williams was my sales person and she was amazing. She was able to answer any questions I had and was buying a car from this dealership was. Tiffany Williams was my sales person and she was amazing. She was able to answer any questions I had and was very personable. More
by Lbattles1981
May 22, 2024
HIGHLY recommend Codie Freeman with Infiniti of Birmingham! Could not ask for a better buying experience via internet/text sales with Codie. He was readily available, found the car I was inquirin Birmingham! Could not ask for a better buying experience via internet/text sales with Codie. He was readily available, found the car I was inquiring about, and was able to provide a trade-in appraisal all in a matter of minutes. Sale was made and he even followed up with my finance company to provide needed documents…such a smooth process and answered any questions I had throughout such process. Very thorough sales group! Great job guys and girls! It’s been a great experience esp living 2 hours away…he made this purchase well worth it! More
by JG
Employees Worked With
May 13, 2024
Very sweet and personable. No pressure tactics and listened to what I was wanting in a vehicle. No pressure tactics and listened to what I was wanting in a vehicle. More
by bjcosper
May 13, 2024
Everyone was friendly and professional. A positive experience. I observed how well the employees worked together as a team. A positive experience. I observed how well the employees worked together as a team. More
by joa763
May 11, 2024
Tiffany Williams thnx so much for everything! ! You are the greatest and sweetest!!! Great job!! ! You are the greatest and sweetest!!! Great job!! More
by arianastewart06
Employees Worked With
May 11, 2024
She was very knowledgeable. Sweet and not pushing anything on us. I will tell anyone about Tiffany Sweet and not pushing anything on us. I will tell anyone about Tiffany More
by gaynell3169
May 01, 2024
Car buying is a stressful event for most however Tiffany made it so pleasant. She has the spirit of excellence and is also very personable. She was knowledgeable without being pushy. Can’t thank her enough made it so pleasant. She has the spirit of excellence and is also very personable. She was knowledgeable without being pushy. Can’t thank her enough for helping us get into a great new vehicle! More
by Abbie Bender
April 29, 2024
Tiffany Williams, you did a superior job in sales of my 2021RAV4! From the test drive to helping me what payment fits my budget, you guided me through the process. Your compassion and understanding helped 2021RAV4! From the test drive to helping me what payment fits my budget, you guided me through the process. Your compassion and understanding helped me know that I was in good hands! I am well pleased with my purchase!!! More
by vanessa.tolbert
April 28, 2024
We had an excellent experience. Pedro was outstanding and very knowledgeable. No pressure from the staff and the overall experience was the best I have had when purchasing a vehicl Pedro was outstanding and very knowledgeable. No pressure from the staff and the overall experience was the best I have had when purchasing a vehicle. More
by bcg
