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Honolulu Ford

Honolulu, HI

4.2
1,180 Reviews

1370 N King St

Honolulu, HI

96817

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Showing 1,180 reviews

May 31, 2024

I needed a truck but I recently filed bankruptcy and suffered losing my last truck to a bank repossession in May 2023 but Thank God, only one year later, I now own a great 2020 Ford Ranger! Isaac Magof More

by Dkkanamu808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor in Finance dept. , Isaac Magofna
May 30, 2024

Salesman Randy was awesomely helpful with our purchased. He explained every details before we even finalized the paper works. He also went out of his way to help us unload our belongings from the trade in c More

by esmeraldaque
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Botelho
April 28, 2024

I just purchased a truck from Honolulu Ford today and had a fantastic "Ekahi" experience! The team went above and beyond to ensure a smooth and seamless process. From start to finish, they were professio More

by JPG Hawaii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Victor, Coedy Kaneshiro, Angela Wong
May 02, 2024 -

Honolulu Ford responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Angela, Cody, Mark, Victor and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Angela Deocampo- General Manager

April 23, 2024

We bought a barely used Toyota Camry here. An excellent car at a fair price. Quick and professional service. More

by seismojim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stuart Alsup, Miles Suguitan
Apr 26, 2024 -

Honolulu Ford responded

Jim, congratulations on your new purchase! I hope you are continuing to enjoy your Toyota Camry! It's wonderful to know you feel confident in your decision to choose Honolulu Ford as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, Angela Deocampo- General Manager

April 12, 2024

The employees are nice and helpful. The issue is that I purchased a used jeep from them that need the O2 sensors replaced and the shocks were leaking. When I picked up the car I was tol More

by johnsonryan319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel Miguel Mendias
Apr 16, 2024 -

Honolulu Ford responded

We’d like to thank you for sharing details of your recent experience at our dealership, John. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, John Le- Service Manager

March 29, 2024

This is probably my 4th vehicle purchased here. Always a good positive experience. The team is professional and helpful. Isaac is top-notch and makes sure everything goes right. Thanks to everyon More

by DavidK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Magofna
Apr 03, 2024 -

Honolulu Ford responded

David, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Angela Deocampo- General Manager

March 25, 2024

Ordered tri-fold bed cover at time of purchase, but can't get confirmation the the order has been placed. Contacted sales rep mulitple times and parts dept, but haven't received any response. More

by garyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas, Sales Rep
Mar 27, 2024 -

Honolulu Ford responded

Thank you for your feedback, Gary. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Angela Deocampo- General Manager

March 20, 2024

Fantastic service! !! Isaac is just the best. He took great care of us from beginning to end and really went above and beyond!!! More

by miansiti
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Miles Suguitan, Isaac Magofna
Mar 25, 2024 -

Honolulu Ford responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Isaac is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Angela Deocampo- General Manager

February 22, 2024

Very easy to work with. Got everything i was looking for amd was priced fairly More

by barkle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy botelho
Mar 01, 2024 -

Honolulu Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Angela Deocampo- General Manager

February 15, 2024

Terrible customer service. Countless calls and messages not returned. Employees are overwhelmed to the point of not caring anymore. More

by Noelktucker
Service Communication
Recommend Dealer
No
Employees Worked With
Entire service dept
Feb 20, 2024 -

Honolulu Ford responded

Thank you for sharing your experience with us, Noel. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, John Le- Service Manager

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