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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,016 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,016 reviews
June 13, 2024
The Gilchrist dealership provides exceptional service with knowledgeable staff, timely assistance, and a welcoming atmosphere. with knowledgeable staff, timely assistance, and a welcoming atmosphere. More
by Mknlopez
Verified CustomerEmployees Worked With
All employees I dealt with were great.
Helpful June 12, 2024
They always take care of me . Never any issues. Been going there for years . Will continue to go back . Never any issues. Been going there for years . Will continue to go back . More
by brycetacoma
Employees Worked With
June 12, 2024
Customer service was very supportive and helpful. Appreciate the support I was provided. Customer representative went out of her way to help me. That was very much appreciated Appreciate the support I was provided. Customer representative went out of her way to help me. That was very much appreciated More
by RANDYSTOTT110749
Employees Worked With
Susie
June 11, 2024
Great dealer! !!! Great management!!!! Fast and quick!!!!!! Always done on time!!!!! Knowledgeable mechanics !!!God bless you!!!! !!! Great management!!!! Fast and quick!!!!!! Always done on time!!!!! Knowledgeable mechanics !!!God bless you!!!! More
by JCCDELIVERY
June 09, 2024
I normally would rank this higher, but I was not thrilled with the diagnosis. I had two issues to check. 1) I was told there was nothing wrong. #2) it said n/c, but they didn't address anything. I am tak with the diagnosis. I had two issues to check. 1) I was told there was nothing wrong. #2) it said n/c, but they didn't address anything. I am taking my vechicle somewhere else to be checked again. More
by joycemorones
Employees Worked With
Service guy's nae was Mason
June 09, 2024
Just bought a new truck… what the heck, no owner’s manual with an 88,000.00 truck. Wow! Cheap! with an 88,000.00 truck. Wow! Cheap! More
by Mary Celeste
June 08, 2024
Izzie took suck great care of us. She was patient and kind while we waited on our insurance. She wasn’t pushy and the prices were the best around. Also lifetime oil changes is an amaz She was patient and kind while we waited on our insurance. She wasn’t pushy and the prices were the best around. Also lifetime oil changes is an amazing bonus! More
by ADDY253
June 06, 2024
Every time I need my car serviced, it is always a pleasure to return to Gilchrist Chevy pleasure to return to Gilchrist Chevy More
by BadgerDave
June 05, 2024
Normally Dave helps me with my service needs, but this time Ryan went above and beyond to get my car back into the shop same day when I noticed an issue. There is a reason I have only serviced my vehicles time Ryan went above and beyond to get my car back into the shop same day when I noticed an issue. There is a reason I have only serviced my vehicles at Gilchrist for over two decades. I appreciate the customer service, answers to my questions, and insight over the years. Thank you again Ryan for all you and your team's efforts to take care of vehicle's past, present, & future needs. Till the next time! Crystal E. More
by ESPOSITO808
