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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
337 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 337 reviews

June 13, 2024

These guys went above and beyond and out of their way to make things right with me when the initial estimate was not right. I would like to make special mention of my representative, Tim Roach. Tim was awes More

by kevin.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Roach
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Helpful
June 12, 2024

Service dept. did a great job! Very prompt and courteous! Victor was a great help! More

by angieh.west
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Jun 13, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 11, 2024

The salesman was very informative and friendly. He kept me updated on how things were progression via text message and phone calls. Everything went very smoothly. More

by Rogerbrowning1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Allen
Report | Print
Jun 13, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 11, 2024

Could not be more happy with my purchase. Spotless and clean as a whistle. Drove live like a thoroughbred all the way home to Austin. Many positive features on it I was not aware of but I'm l More

by Berry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Rimel sales agent and Jeff in finance
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Helpful
June 10, 2024

These gentlemen are always polite and helpful. Tim Roach was especially helpful with an issue with my Pass Points and gave me all the info I needed to solve a issue. Thank You....Ya'll are great More

by PamelaApple60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Roach
Report | Print
Jun 13, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 09, 2024

Victor was very friendly and the appointment was done quickly. I was able to use points for this oil change so this visit was free. Always recommend to family and friends. More

by jaimie_sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celeya
Report | Print
Jun 12, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Thanks for the recommendation, and have an amazing day!

Helpful
June 09, 2024

Good service knowledgeable sales personnel. Clean offices and friendly welcoming stuff Fast and friendly accounting service More

by luisn5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi
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Jun 10, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 07, 2024

Gene messed ford always has great customer service and is quick to help get your service done in a timely manner and always does it right. More

by masonreed11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, Tim
Report | Print
Jun 09, 2024 -

Gene Messer Ford of Amarillo responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 07, 2024

I was really happy of the work that was dine on my pickup he was really curtesy and knowledgeable More

by Carylowe58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
Report | Print
Jun 09, 2024 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 03, 2024

I have been mostly pleased with the dealership and will continue to seek their service. More

by connieguffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Jun 05, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
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