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Garber Subaru
Webster, NY
549 Reviews
Here in the Webster NY area, when drivers are searching for the renowned quality and caliber of a reliable Subaru vehicle, they know they can come to Garber Subaru Rochester. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve New York drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Irondequoit, Rochester and Penfield with sales, selection, service, financing, and much more.
From browsing our showroom for options that fit your lifestyle to connecting you to the right Subaru model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Subaru Forester, Crosstrek, Outback?, Impreza or Ascent running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs.
See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Webster NY. We're conveniently located for the entire Irondequoit, Rochester and Penfield area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday 7:30 AM - 1:00 PM
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Showing 549 reviews
June 12, 2024
We came in apprehensive with the car buying experience and left really excited and satisfied with the service we received. We are enjoying our new Chevy Trax. and left really excited and satisfied with the service we received. We are enjoying our new Chevy Trax. More
by DCLANG
Verified CustomerEmployees Worked With
Pat Pacitti, Dean Wallace
Helpful June 12, 2024
I recently purchased my third Subaru (my first was an Outback, then an Ascent and now a 2024 Ascent). A couple months ago my husband traded in his car for his first Subaru...a 2024 Forester. I guess you Outback, then an Ascent and now a 2024 Ascent). A couple months ago my husband traded in his car for his first Subaru...a 2024 Forester. I guess you might say we are a Subie family and I am a major fan of Subarus. We both purchased Autumn Green exterior colors and his Forester has a gorgeous dark grey not quite black interior (though they call it black & in my eyes its more charcoal) and my Ascent has the Java Brown interior...both are stunning. In the garage side-by-side they look like the momma and baby. Okay, I'm sure you are tired of my discussing the cars so lets get to the nitty gritty of it all. There is no other dealership I would do business with except for Garber Subaru. I can only say good things about the staff members from all positions that I encountered. Now lets get to the Brand Specialist that I dealt with...Elvis Gujic. If I could give him more than 5 Stars I would, oh xxxx, I'm giving him 10+ Stars. Elvis is professional, thoughtful, knowledgeable and extremely patient. Elvis had been dealing with me since late February, so yeah, he's beyond patient. He didn't push sales on me, he asked all the right questions and bent over backwards to find me what I wanted and getting me a fair deal on my trade-in. Ultimately we ordered my car in the color I wanted and the accessories that would make my car exactly what I wanted that would fit my needs. So, if we were to count the months that Elvis worked with me until I received the keys to my new car, it would be a little over three months. I can go on and on about Elvis, but I won't because I'm going to let you, the future purchaser of a new or used Subaru, see what I mean and have Elvis work with you. He will get you the car you want, that will fit your needs and make sure you are happy with your purchase. If Elvis had a fan club I guess I'd be his number one fan. Thank you Garber Subaru and Elvis for making my and Dennis's purchases easy and pleasant on all levels. We are beyond happy. More
by Monica G.
Employees Worked With
Elvis Gujic
June 10, 2024
My crosstrek was in for AC issues and oil change. Everyone in the service department is professional and friendly. I appreciate the videos of the inspections and the detailed explanations of what may Everyone in the service department is professional and friendly. I appreciate the videos of the inspections and the detailed explanations of what may need to be repaired and why. There is never any pressure to fix anything, the decision is mine. Excellent customer service! More
by MAWELCH
Employees Worked With
jeff
June 07, 2024
Sales and service employees are very professional and personable. We have always had a good experience with everyone. personable. We have always had a good experience with everyone. More
by WLSENTER
Employees Worked With
Len Ciotti and Pat Pacitti (sales). All service writers.
June 06, 2024
Service Advisor was friendly, efficient, & helpful. Work was done when promised. Loaner car was available since work to be done required my car to be there the next day. Work was done when promised. Loaner car was available since work to be done required my car to be there the next day. More
by JWBW876
Employees Worked With
Nate
