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GMC of Riverfront Park
Spokane, WA
131 Reviews
GMC of Riverfront Park believes in giving customers more choices, which is why we offer one of the largest GMC inventories in SPOKANE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout SPOKANE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 131 reviews
June 13, 2024
I took my truck in for an oil change and was told it'd be about 1.5 hours. 5 hours later it was finally ready..... I use my truck during the day for work so this was a big inconvenience. I called to check on about 1.5 hours. 5 hours later it was finally ready..... I use my truck during the day for work so this was a big inconvenience. I called to check on the status at 1230 and was told theyd been slammed all day and hadn't been able to get to it yet (if this was the case I work litteraly 2 min away and would have brought it when they were ready), this was not the case though it just got put to the back of the line dispite having an 830 appointment. When I walked back to pick it up I was told the service tech (Lance) marked it as a "drop off" so it just sat there all day. No compensation/discount or as much as a coupon were offered but said they'd make a note next time, and sorry... If it wasn't for the warranty for life I have through them I would not be taking my truck back here. Very disappointing as I've always loved this dealership. 😞 More
by ROSS32
Verified CustomerEmployees Worked With
Lance
Helpful June 12, 2024
Great service! Take care of all my car issues. Would recommend if you want reasonable priced service Take care of all my car issues. Would recommend if you want reasonable priced service More
by LIBRARYGODDESS47
Employees Worked With
June 11, 2024
New ownership offers no customer service. It’s obvious that this a money maker, not a customer minded business approach. We will be heading to Lewiston GMC. It’s obvious that this a money maker, not a customer minded business approach. We will be heading to Lewiston GMC. More
by LOBDELL
Employees Worked With
June 11, 2024
Fast service on oil change and cabin filter could have shown me where car was parked after service didn’t feel service writer was too interested in what I was asking about cabin filter rebate shown me where car was parked after service didn’t feel service writer was too interested in what I was asking about cabin filter rebate More
by BLUESHARK1946
June 11, 2024
Just as expected, polite, clean, car wash included. Good area to wait while car is being serviced. Good area to wait while car is being serviced. More
by SJSHUFORD
Employees Worked With
June 11, 2024
Very inviting and easy to work with! Clean store with lots of inventory.Thank You! Clean store with lots of inventory.Thank You! More
by DCTCONTROLS
Employees Worked With
June 10, 2024
I just drop the car off, get a ride to work, get picked up, pay the invoice and I'm gone. IN and OUT! Perfect. Have no idea who worked on the car. up, pay the invoice and I'm gone. IN and OUT! Perfect. Have no idea who worked on the car. More
by CLANBEN
Employees Worked With
Don't know one employee from another or who worked on my car.
June 09, 2024
Overall experience was excellent, but the harried service rep/cashier could have used some help, he was all alone trying to do three jobs rep/cashier could have used some help, he was all alone trying to do three jobs More
by ROBERT0939
Employees Worked With
Don't know who he was
