Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,020 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,020 reviews
May 31, 2024
Awesome service always willing to help to matter what Advisors value my time when getting any services done Advisors value my time when getting any services done More
by ndelgado22
Verified Customer
Helpful May 30, 2024
Very unprofessional Salesman Eric, finance Mgr. Jacob, Service Department Damaged our New 2023 Dodge Ram Jacob, Service Department Damaged our New 2023 Dodge Ram More
by ccastillo5745
May 30, 2024
The dealership has great promotions with good prices! The staff was very courteous and helpful, making our car-buying experience painless and less time-consuming. The staff was very courteous and helpful, making our car-buying experience painless and less time-consuming. More
by catrinahogan
Employees Worked With
Richard
May 29, 2024
I can't remember when I have dealt with a more dishonest salesperson, Dennis Wright. I allowed him to twist the numbers around from what I was paying for the truck and what I was getting for my trade-in, t salesperson, Dennis Wright. I allowed him to twist the numbers around from what I was paying for the truck and what I was getting for my trade-in, to what my what my out-of-pocket was going to be. My mistake! The number I paid was the same as what was offered on the website. I probably overpaid by about $2 to $5K. The sales process was a HUGE waste of my time. This dealership should be thankful that they have a great product because time and time again, their sales reps operate in an unethical way. More
by jefft
May 29, 2024
Everything was good when the sales person was selling after that he couldn’t even take the time to secure the stuff I left in the trade in called several time they put me through no answer they suck after that he couldn’t even take the time to secure the stuff I left in the trade in called several time they put me through no answer they suck More
by steveradams28
May 29, 2024
Everyone was friendly and willing to help out. Very detailed info given when I picked up my vehicle. Very detailed info given when I picked up my vehicle. More
by meborri
May 24, 2024
The staff was nice and friendly. Mr. Ike took very good care of me and kept me in the loop with my vehicle. I will continue to bring my truck to you. Mr. Ike took very good care of me and kept me in the loop with my vehicle. I will continue to bring my truck to you. More
by aliciadjackson72
Employees Worked With
Mr. Ike. The rental car dept..
May 24, 2024
Dealership failed to cure a flat tire on the vehicle I purchase. Nail in tire was identified and the service department put a plug in tire although sales person (TJ) said I was getting a new tire. The plu purchase. Nail in tire was identified and the service department put a plug in tire although sales person (TJ) said I was getting a new tire. The plug did not hold and air was leaking as soon as I took off. Notified TJ, Ryan and other managers asking for them to fix or replace tire. No response and sales person (TJ) stop responding to text. Very disingenious and shady service during the sale. More
by DRFOGLEC
Employees Worked With
TJ
