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AutoNation Chrysler Dodge Jeep Ram Bellevue
Bellevue, WA
674 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful June 13, 2024
Great service, great care and customer centric organisation. Appreciate their willingness to make good on their service errors and with the right approach! organisation. Appreciate their willingness to make good on their service errors and with the right approach! More
by CW
Employees Worked With
Hayden
June 11, 2024
Thank you Bellevue Jeep service team for performing a major interval service and parts warranty replacement for my Jeep Wrangler. A special thanks goes to Piper for managing the parts procurement, diagno major interval service and parts warranty replacement for my Jeep Wrangler. A special thanks goes to Piper for managing the parts procurement, diagnosis, and repair work! You're the best! More
by Edward
Employees Worked With
Piper
June 05, 2024
This place used to be awesome when it was CDJR of Bellevue. Has gone extremly down hill since Auto Nation took over. The service department is a joke - Estimates are shams, timelines are always w Bellevue. Has gone extremly down hill since Auto Nation took over. The service department is a joke - Estimates are shams, timelines are always weeks off, and they don't even install new parts half the time. Had to continually bring the truck back to have parts they said they installed and charged me for but when you went to look was the old part. Service providers wont answer phone calls or text messages, ended up having to call the sales team to get someone to actually talk to. Escalated to the Supervisor and then Manager and none of them take Service or Customer's seriously. Tried to file a report with Dodge/Ram of America for a dispute of service and they couldn't because the dealership did not have record of taking my truck... as my truck was sitting on their lot for over two weeks "Being Actively Repaired" per my sales rep. Take your Car or truck to Rairdon's or another locally owned dealer before this group. I will be reporting them to the attorney general for mal practice. Feel like such a Karen but they were so extremely unprofessional unhelpful that I don't want anyone else to experience this. More
by mcdonaldcmm6
Employees Worked With
Luis
May 24, 2024
If I could give a higher number than 10/10 I would. No one ever wants to have a big repair cost, but I felt like I was cared for and valued through the whole process. Thank you to Hayden for making a s No one ever wants to have a big repair cost, but I felt like I was cared for and valued through the whole process. Thank you to Hayden for making a stressful situation feel more manageable. More
by Dani
Employees Worked With
Hayden
