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Audi Hoffman Estates
Hoffman Estates, IL
5,308 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,308 reviews
June 12, 2024
Good experience for first service on my car, in the future I’ll prefer to get a loaner and don’t wait but overall it was good future I’ll prefer to get a loaner and don’t wait but overall it was good More
by MOISES.DUARTE5
Verified CustomerEmployees Worked With
Helpful June 12, 2024
Service is always great. Anthony Buchanan was really helpful and easy to work with. I wouldn’t go anywhere else to service my car. Anthony Buchanan was really helpful and easy to work with. I wouldn’t go anywhere else to service my car. More
by SUCCESS1523
Employees Worked With
Anthony Buchanan
June 11, 2024
Brian hall and the service team did a great job. Brian got me a loaner car and service kept me updated until my can was ready for pick you!! Brian got me a loaner car and service kept me updated until my can was ready for pick you!! More
by VinceG
Employees Worked With
Brian Hall
June 11, 2024
Awesome service. Easy to make an appointment, Prompt loaner car available when I needed it. Professional and helpful team at Audi. Amazing quality service. Light Easy to make an appointment, Prompt loaner car available when I needed it. Professional and helpful team at Audi. Amazing quality service. Light years ahead of that electric car place down the street from you. More
by JTS0
June 10, 2024
Great service, very friendly and helpful. Thank you Anthony B for your help and returning my car better than when I brought it on. Thank you Anthony B for your help and returning my car better than when I brought it on. More
by Buchanan1013
Employees Worked With
Anthony Buchanan
June 09, 2024
I just went into Audi of Hoffman Estates to compare the different options and trim levels on the Q5 model. Carlo Gilli the salesperson was very knowledgeable on all Audi cars as well as the competition and different options and trim levels on the Q5 model. Carlo Gilli the salesperson was very knowledgeable on all Audi cars as well as the competition and explained everything to me. I was not planning to buy a car that day but he made the process so easy and quick that I bought a Q5. More
by Mike
Employees Worked With
June 08, 2024
Very professional. The Service Department is first class. Always helpful, friendly and polite. I wouldn’t go anywhere else The Service Department is first class. Always helpful, friendly and polite. I wouldn’t go anywhere else More
by ISLANDGIRL093
Employees Worked With
Patrick
