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Audi Hilton Head

Hardeeville, SC

Overview
Reviews
4.8
460 Reviews
Call Dealership (855) 741-0358
View Awards

46 Auto Mall Blvd

Hardeeville, SC

29927

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Showing 460 reviews

June 13, 2024

The service department at Audi Hilton Head did a great job with my 2022 A3 20,000 mile service. They were quick and professional. I was able to get an appointment the next day. Great experience. More

by don.hromada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee service rep. Tech was great too.
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Helpful
June 10, 2024

Service was wonderful my wife took it in and very happy great experience very happy More

by rmb1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jun 11, 2024 -

Audi Hilton Head responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

Helpful
June 10, 2024

The service was great. The agents were knowledgeable thorough and patient They worked with me until I felt comfortable with the car. They were patient and did not use More

by Ecdarcarole
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael and Trey
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Jun 11, 2024 -

Audi Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 31, 2024

We started the process online and within minutes we had heard from our salesman and the sales manager. Daniel and Nikki were extremely helpful and Andrew, Finance Manager, helped us take advantage of fact More

by BrianGEvans31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel McGinnis, Nikki White, Andrew Jones
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Jun 01, 2024 -

Audi Hilton Head responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

Helpful
May 29, 2024

Awesome dealership service shop. Best service managers in the Audi world. Excellent communication from service managers. More

by 7aaronshields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
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May 30, 2024 -

Audi Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Helpful
May 29, 2024

Overall good service but had a heated phone conversation with young woman. Customer service fail. More

by Skeeter.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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May 30, 2024 -

Audi Hilton Head responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (843) 962-9517. We look forward to hearing from you.

Helpful
May 20, 2024

Service was professional and customer focused. Waiting area very comfortable and staff kept me informed More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
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May 22, 2024 -

Audi Hilton Head responded

Hi Joe, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Helpful
May 16, 2024

My experience at Audi Hilton Head was outstanding, and I would highly recommend them to anyone in the market for a new or used vehicle. Their dedication to providing top-notch customer service truly sets th More

by Mrs Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 17, 2024 -

Audi Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Hilton Head and we hope to be of service again in the future.

Helpful
April 15, 2024

Incredible attention to customer needs and desires. I couldn't have asked for a better "TEAM" engagement to ensure my experience was the best! I don't give these comments easily... client-facing employ More

by deborahwharff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor and Andrew
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Apr 17, 2024 -

Audi Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Helpful
April 11, 2024

Very pleased with our experience. We were treated like family. There was no “high pressure “ sales tactics. Our salesperson Kristin Robbins listened to our wants and needs and then to More

by Santamala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin Robbins in sales, Andrew Jones in finance
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Apr 12, 2024 -

Audi Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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