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Audi El Paso

El Paso, TX

4.8
179 Reviews

1444 Airway Blvd.

El Paso, TX

79925

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Showing 179 reviews

June 12, 2024

Always receive amazing service! The staff are all very helpful and friendly. Paul Sermeno continues to be awesome!! Very satisfied with the service we receive. More

by sierra_tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
June 12, 2024

Paul took care of my service and patiently assisted me with connecting my car to the Audi app. Paul also provided me with a loaner vehicle in order for me to run errands. My vehicle was washed at delivery More

by alnava7480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno, Service, Jessica Palacio, Daniel Casillas, Joe Proctor, Simply Design , group1auto group1auto
June 04, 2024

Very helpful and kept me updated every step of the way. Will definitely come back More

by Gil Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky from service
Jun 05, 2024 -

Audi El Paso responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 04, 2024

This is the best dealership I’ve found in El Paso! The service department and Sales associates are the best. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eunice is the best! , Jessica Palacio, Joe Proctor, Simply Design , group1auto group1auto
Jun 07, 2024 -

Audi El Paso responded

Hi, we are so happy to read such a great review about Audi El Paso! We hope to be of service to you again in the future. Best wishes, Audi El Paso

June 02, 2024

Awesome customer service. Thank you Nicholas Barraza for being an exceptional salesperson. All our needs were met. More

by rodolfoavelar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lujan and Nicholas Barraza, Daniel Casillas
Jun 03, 2024 -

Audi El Paso responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 01, 2024

They always provide excellent service and are very nice. I told them I had to be somewhere at a certain time and they made sure to finish on time. More

by monicaanzaldo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Silva
Jun 02, 2024 -

Audi El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

May 30, 2024

Good work staff and very kind people, great dealership and very knowledgeable and hard working staff. More

by marcomendez0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Casillas
May 30, 2024 -

Audi El Paso responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 30, 2024

Our sales person was probably one of the best I’ve ever dealt with. Eunice was professional and very attentive. More

by Padilla1.leonardo@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eunice
May 31, 2024 -

Audi El Paso responded

Congratulations on your new vehicle! We're thrilled that Eunice provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 28, 2024

The location is nice and very well kept, amenities are provided for customers waiting on service. Rides are provided for longer service wait times. I like that the vehicle seat gets a protective cover to More

by rene.colunga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
May 29, 2024 -

Audi El Paso responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 26, 2024

The person helping me with the car was really great and kept me informed about what was going on and help me make beneficial decisions about what things I needed to check on my car for a long road trip. He More

by maryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 28, 2024 -

Audi El Paso responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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