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Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
1,444 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 1,444 reviews

June 12, 2024

I have always enjoyed the service at Audi Allentown. Tyler and The technical staff have always been attentive to issues I wanted them to check and have provided detailed information after evaluation. Ni More

by DRATHERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2024

Dealer was friendly and accommodating of course they want to sell a car. We’re aware and accepting of my time schedule. More

by LCARTER4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Cusmano
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June 11, 2024

I got my vehicle serviced within few hours without any hassles. Thank you very much. More

by DAITYARI2MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 10, 2024

When I dropped my car off for service I was checked in and my curtesy vehicle was wailing for me. I was sent a video updated and contacted when my car was ready to be picked up. I was very satisfied with More

by G60A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

Thank you so much for the great review, G60A! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
June 10, 2024

Excellent service but they were short staffed when we were there so wait times were longer than we would have hoped. We waited over an hour for someone to be available for us to make our purchase. More

by WENDYMAILEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Isaacs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

Hi Wendy, thank you for choosing Audi Allentown for your vehicle purchase. We apologize for being short staffed, as well as the wait at some points. We will address these issues moving forward! Thank you for your feedback and trusting us with your business.

Helpful
June 10, 2024

A very easy and accommodating experience. Brad was excellent to deal with. So was the finance person. More

by JEFFNATKIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Jeschonek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

Helpful
June 09, 2024

Great communication and service! All work that was being done was explained in detail! Tyler was awesome. More

by RUPP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

Hi Rupp, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

Helpful
June 08, 2024

James was very professional and knowledgeable. He explained to me the technical worksheet and the next steps I have to follow. It was a pleasure dealing with him! I even told him the service was w More

by SAUCASIMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Helpful
June 08, 2024

James and Ciocca Audi are awesome to work with! Great attention to detail and super efficient. More

by DBRADPATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

Thanks Dbradpatt, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

Helpful
June 08, 2024

Great service doesn't try to sell you more than you want done. Will definitely be back More

by Corey.buskirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Helpful
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