Armory Chrysler Jeep Dodge Ram FIAT of Albany

I had an exceptional experience with this car dealership during a very busy Memorial Day weekend. My truck needed urgent repairs, and despite their tight schedule, they fit me in last minute and fixed my tr during a very busy Memorial Day weekend. My truck needed urgent repairs, and despite their tight schedule, they fit me in last minute and fixed my truck in just one day. A special shout-out to Ray, who went above and beyond. He gave me a ride in his personal car to drop me off and pick me up from a local rental car agency. His kindness and dedication were truly impressive. The team at this dealership demonstrated outstanding customer service and efficiency. I can't recommend them enough for their professionalism and willingness to help in a pinch. Huge thanks to everyone, especially Ray! More

Very helpful. I stayed on site, and they kept me updated well. They explain service needs very well. I stayed on site, and they kept me updated well. They explain service needs very well. More

Jerome was not pushy, he worked with us well, got a good deal on a great vehicle deal on a great vehicle More

Very professional and courteous. And very dependable they work hard to fix all problems in my vehicles And very dependable they work hard to fix all problems in my vehicles More

Very professional and courteous they work hard to make their customers happy and fix the problems with vehicles to make them safe to drive their customers happy and fix the problems with vehicles to make them safe to drive More

Just great service and will always stop and address my needs and Marlon is a true professional and never lets me down needs and Marlon is a true professional and never lets me down More

Billy Comtois is knowledgeable and goes above and beyond to help customers. He has always been most helpful. My only negative comment is that I had a 1 PM appointment with Billy; he had to leave at 4 PM ( to help customers. He has always been most helpful. My only negative comment is that I had a 1 PM appointment with Billy; he had to leave at 4 PM (which I had no problem with). That being said, I believe some other customer jumped ahead of me before my paperwork was completed and I did not walk out of Armory until 5:57 PM. More

NO LOYALTY I’ve been there over 8 years and couldn’t help me and put me in a car I hate help me and put me in a car I hate More

Almost impossible to reach anyone by phone for any reason. Automated response takes messages but no one acts on them. reason. Automated response takes messages but no one acts on them. More

The sales person was great just after giving up 15400 money’s the vehicle was never ready for sale they have multiple problems that I had to keep bringing the car back and only one of the problems fixed money’s the vehicle was never ready for sale they have multiple problems that I had to keep bringing the car back and only one of the problems fixed then the rude sales manager was racist remarks asking me where I worked at as what I do for a living trying not to fix the problem to the vehicle only got one problem fixed which was a strut come to find out the straps was messed up all of them socks rotor brake shoes and they only paid for The left strut to get fixed in their company armory jeep dealership the sales manager are referring to name is Nicolas and he is ridiculous he don’t need to be working there after purchasing over five trucks they’re brand new and used most of them brand new I can’t believe that I was treated by the sales manager as if I had never done business with them Jeep armoryAnd treated me with racist ways of not satisfy me as a customer a reoccurring customer on top of everything very rude he was I’ll never buy a vehicle from this armory ever again in my money talks thank you More