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Acura of Pleasanton

Pleasanton, CA

4.9
1,125 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,125 reviews

June 07, 2024

Staff was courteous and efficient. Car was serviced promptly and all issues were resolved. Overall excellent service. More

by erdohm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Jun 12, 2024 -

Acura of Pleasanton responded

Thank you erdohm for allowing us to earn your business and for sharing of your experience with our teammate Landon and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

June 07, 2024

Marisol Arvisu, was very thorough and took time to explain. It's evident that she knows her job and enjoys it. Also has a great smile, she's an asset to your dealership. More

by Velio
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lao, Marisol Arvizu
Jun 12, 2024 -

Acura of Pleasanton responded

Thank you Velio for allowing our dealership to earn your business and for sharing of your experience with our teammate Marisol and our Service Team. We are committed to your safety and keeping your Acura running in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

May 26, 2024

Professional excellent service. Fully satisfied with the job done. The service adviser was very frank outright how much the diagnostic would cost and if it's a warranty issue Acur More

by harry.mangonon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
May 28, 2024 -

Acura of Pleasanton responded

Thank you harry for sharing your experience with our teammate Landon and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

May 25, 2024

Great customer service! The advisors are very helpful and technicians perform an amazing job! I would highly recommend Acura of Pleasanton. More

by George Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Capas, Marisol Arvizu
May 28, 2024 -

Acura of Pleasanton responded

Thank you George for sharing of your recent experience with teammates Marisol and Michael during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Acura and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

May 24, 2024

Every time I have brought in my SUV for its scheduled/unscheduled service, I have received a “preferential” treatment as a customer. My service advisor, Marisol, goes the extra mile. Thanks, More

by izambran007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
May 25, 2024 -

Acura of Pleasanton responded

Thank you izambran007 for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Marisol on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 29, 2024

Absolute best service every time I take my car in. Would recommend to all my friends and family. More

by tracielee1430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Apr 30, 2024 -

Acura of Pleasanton responded

Thank you tracielee1430 for sharing your experience with our teammate Landon and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

April 22, 2024

The entire experience was stress free and although I did not take their recommended services, they were still pleasant throughout. More

by vadlamudinagarjuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Apr 23, 2024 -

Acura of Pleasanton responded

Thank you vadlamudinagarjuna for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 19, 2024

I recently had the pleasure of selling my car through Accura (HendrickAuto). I got the best price for my vehicle without any of the headaches typically associated with selling a car privately. Jason Ande More

by Nurbek B
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Anderson
Apr 20, 2024 -

Acura of Pleasanton responded

Thank you Nurbek for sharing your experience with our teammate Jason and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 18, 2024

I haven’t been able to start my Acura for a few days. I have tried charging the battery 3 hours for 2 days. I contacted the Acura dealership and was told I needed to have it towed there. I called a towin More

by r0n0606@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Apr 19, 2024 -

Acura of Pleasanton responded

Thank you for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 17, 2024

Best buying experience I’ve ever had. Would not hesitate to buy from Hendrick again. Very professional. More

by Bobsaysletsgoas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Halden, Helder Pereira
Apr 19, 2024 -

Acura of Pleasanton responded

Thank you Bobsaysletsgoas for sharing your experience with our teammate Helder and Jeremy here at the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

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