Westown Ford Lincoln
Jacksonville, IL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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They were great to deal with Thank you guys in the garage you got me out of a jam and got me back on the road quickly. Would use them any time garage you got me out of a jam and got me back on the road quickly. Would use them any time More
I was looking for a new truck for my husband and found one here, I had never been here before so I was concerned about how I would be treated. I had no reason to be concerned. Corey was fantastic he went one here, I had never been here before so I was concerned about how I would be treated. I had no reason to be concerned. Corey was fantastic he went above and beyond with helping us get what we wanted! He made this the best experience ever and I will always go back to him!! More
Jeremy is always super helpful in making sure your taken care of, and working out a schedule that works for you. care of, and working out a schedule that works for you. More
Oil change unless you have a coupon is getting a high. Other than that service is fine Other than that service is fine More
Car purchase was pretty easy. Salesman was very helpful and knowledgeable. Completing the final buying paperwork was also quick and easy. Salesman was very helpful and knowledgeable. Completing the final buying paperwork was also quick and easy. More
The service department responded beautifully to my “emergency” and got me on my way quickly! Thanks, Service Crew!!! “emergency” and got me on my way quickly! Thanks, Service Crew!!! More
Brad and his crew were very responsive and professional as always. Highly recommend them for all your vehicle needs as always. Highly recommend them for all your vehicle needs More
On a maintenance checkup I mentioned a problem occurred when the Ford Pass app updated. After maintenance was finished they walked me patiently thru the steps trying to resolve the issues Everything was when the Ford Pass app updated. After maintenance was finished they walked me patiently thru the steps trying to resolve the issues Everything was done in a timely manner with courtesy and professionalism. Thank you Jeremy and Daniel! More
Took my 2022 F450 to change wheel speed sensor. They wound up having to change both sides. I went back to get my truck after dropping it off for the second time and noticed the front hub cap was mi They wound up having to change both sides. I went back to get my truck after dropping it off for the second time and noticed the front hub cap was missing on the same side that they had just changed the wheel speed sensor on. I have talked to them numerous times and still no resolution on what they did with my hubcap. I keep being told “we can’t find it and we have to talk to the manager then we’ll call you back”. I have called them 4 times and they have called me 0 times to resolve this. More
Sierra was a gem to work with. It went very smooth and easy. I appreciate her help It went very smooth and easy. I appreciate her help More