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Webb Hyundai Highland

Highland, IN

4.6
705 Reviews
Why Choose Webb Hyundai Highland For Your Next Vehicle? - We Feature Indiana's #1 best Selection of New Hyundais to choose from - Unlimited Free Car Washes With Any NEW or USED Vehicle You Buy From Us! - Read Our Community Wall, featuring letters and articles of some of the local organizations and charities we've teamed with. - #1 Service Satisfaction Dealer When It Comes To Servicing Your Hyundai! - Shuttle service up to 15 miles while waiting for your car to be serviced with us! - Complimentary coffee and beverages available in our wait
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9236 Indianapolis Boulevard

Highland, IN

46322

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Showing 705 reviews

June 12, 2024

Great experience Conrad was very transparent and took his time to make sure I was getting the best deal possible More

by Mason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conrad Kerosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Webb Hyundai Highland responded

Thank you, Mason, for choosing Webb Hyundai Highland. Your feedback and rating mean a lot to us. We're glad Conrad was able to help, and we hope to see you again!

June 12, 2024

I don't have title or plate. I was pullover twice. Never have I had this much issue with getting plates and they charged me for this lack of service. When I called everyone made More

by kjswindell10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Menz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Kralek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaci Rupcich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry to hear about the delay with your plates and will have a manager reach out to discuss this further.

June 12, 2024

Great experience! Skilled Technicians. Friendly and approachable staff. Look forward to next visit. This is my usual experience. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Takes too long to get an appointment. And it doesn’t offer competitive pricing for maintenance items More

by br17jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Webb Hyundai Highland responded

Thank you for choosing Webb Hyundai Highland. We're sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly if you'd be willing to discuss this matter in more detail. We'd appreciate the opportunity to address your concerns!

June 11, 2024

Great customer service, service was done in a timely manner, very nice waiting area with refreshments More

by Natbur1017
Recommend Dealer
Yes
Employees Worked With
Anthony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Webb Hyundai Highland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Webb Hyundai Highland, we look forward to having you as a valued customer for many years to come!

June 10, 2024

Winning for an oil changod home. Check the oil is a quart and a 1/2 over. Had to let come out the first time. I went was minus a so this dealership sucks, you lost a customer. More

by 1955schwinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Bonessa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 10, 2024

Very courteous and caring . Always patient with questions . Makes you feel that you and your car are important More

by jae.magaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Jae, Thanks for sharing about your experience with Webb Hyundai Highland. We appreciate your business and hope to see you again soon!

June 09, 2024

A few years ago I started coming to Webb because of their great package deals for routine maintenance. I recently went in for a 75,000 mile maintenance package. I also have been having trouble with my ca More

by juliusptucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Mileusnic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Julius, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 09, 2024

Good needed more updates on when my car would be ready for pick up via phone or text More

by rberg17062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bonessa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 08, 2024

Efficient and quick. Anthony provided excellent service. He was very polite and quick. His boss should give him a bonus. More

by lvrlvr3500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Thank you! Anthony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Webb Hyundai Highland.

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