Walser Subaru St. Paul

Very polite, willing to answer all questions, get a variety of cars to look at. variety of cars to look at. More

1st time car note at 44 years old. I found there advertising on car gurus. 1 owner no accidents, I checked out the car in the rain...big mistake. The test drive was with the sales ass I found there advertising on car gurus. 1 owner no accidents, I checked out the car in the rain...big mistake. The test drive was with the sales associate she said take next exit we turned around and went back to the dealer 5 min test drive She didn't show me the car because if you open the hood it shows signs of rust, animal infestations and a hidden accident not on car Fax. The aftermarket radio conflicts with various settings. I thought I just needed to learn how it worked as the Q 50 is already a bit complicated. Turns out the car is from Canada and the rust is BAD. Not 1 owner but 3 and for 2 years was a loaner car. Only speculation "rental cars get beat on". I made a poor decision and signed the paperwork at 8.5% apr for 30k for a 2017 Q50 Red sport 400. Miles80k The hood won't close all the way the front driver caliper shows 2 major chips hinting that it came into contact with the stock rims hence the new wheels. Also the front left quarter panel has come into contact with the door frame hinting at a front end collision. As well as the drivers mirror vibration hints of poor replacement. The back tail lights do not sit flush hinting again the car spun out during the obvious accident the gaps are not even. They only had 1 key so I attempted to make a copy and was told due to the aftermarket radio the new key could deactivate the whole car locking you out of the cars computer system completely. all these signs should have been seen by xx. Paul Subaru. The front plate screws came undone and the plate fell of 4 days later. There is no spare tire and I called them everyday for weeks. I have not had a call back. I would not recommend this dealership to anyone. More

The guys were not pushy and answered all my questions. Will be back some day Will be back some day More

Service was good and speedy. I feel they are fair and honest. Their video is helpful. I feel they are fair and honest. Their video is helpful. More

All the staff was kind and I loved the video they sent explaining what they did in my car. I thought the experience was easy explaining what they did in my car. I thought the experience was easy More

I brought both of our Subaru's in for six month check ups. Mike was great and took care of me for both. Very pleasant to work with and knew his stuff. I really appreciate that Walser doesn't try to se ups. Mike was great and took care of me for both. Very pleasant to work with and knew his stuff. I really appreciate that Walser doesn't try to sell me stuff just to make a profit. I've been coming here since they opened and when they recommend something I have grown to trust them that our car needs it. I enjoy the popcorn in the waiting area as well as the coffee machine. I really like the little white Subaru from the 60's even though I can't imagine getting out of it if I was able to get into it. A different era! In short, I highly recommend Walser Subaru and will be back in six months. More

Excellent service department experience. Very efficient and helpful. Solved my issue in a very timely manner Very efficient and helpful. Solved my issue in a very timely manner More

Brought my car in for an oil change and 30,000 miles service that includes tire rotation. The service was overall good. I drive out about 1 miles from the dealer and my tire pressure light comes one. Tw service that includes tire rotation. The service was overall good. I drive out about 1 miles from the dealer and my tire pressure light comes one. Two of my tires have low pressure. You would think that when they rotated the tires in the 30 mins prior to this, they would have checked the tire pressure. Oh well, drove to Costco, added air to the tires and all is well again. More

Phuoc was very helpful, friendly and answered any questions I had during the process. I am happy with my experience and SUV purchase. questions I had during the process. I am happy with my experience and SUV purchase. More

From the moment we walked into the building, we were greeted by friendly and knowledgeable staff who were eager to help us find the perfect car for my needs. Carlos our sales rep was not pushy at all greeted by friendly and knowledgeable staff who were eager to help us find the perfect car for my needs. Carlos our sales rep was not pushy at all and took the time to listen to our preferences and answer all of our questions. He was patient and understanding, making the whole process stress-free and enjoyable. The financing department with Emerson was also top-notch, working diligently to secure us a great rate on my loan. They were transparent about all the terms and made sure we understood everything before signing any paperwork. Overall, our experience was exceptional. We would highly recommend them to anyone in the market for a new car. Their professionalism, expertise, and customer service truly set them apart from other dealerships. Thank you for a fantastic car-buying experience! More