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Volkswagen of Alamo Heights
San Antonio, TX
414 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful June 10, 2024
The sales reps as well as the general manager were very easy to work with. They made the process as smooth and quick as possible. They also got us with a sweet deal and made the trade in process worth it. easy to work with. They made the process as smooth and quick as possible. They also got us with a sweet deal and made the trade in process worth it. More
by Steven
Employees Worked With
Jesus Rodriguez, Donte Butler, Armando Chavarria
June 07, 2024
Very courteous and professional staff and service. The service technicians and service advisors are the heart and soul of Volkswagen. Keep up the good work. The service technicians and service advisors are the heart and soul of Volkswagen. Keep up the good work. More
by AudieVWcc
Employees Worked With
David Deleon
June 05, 2024
Very efficient. No charge, although out of warranty, they said the part was defective I will definitely be back for service No charge, although out of warranty, they said the part was defective I will definitely be back for service More
by Tommyt
Employees Worked With
Do not know any names
May 31, 2024
The Advisors and Technicians were incredible helpful, communicative, and patient. Crystal (Advisor) especially; she provided multiple updates on the condition of my vehicle and where it was in the servic communicative, and patient. Crystal (Advisor) especially; she provided multiple updates on the condition of my vehicle and where it was in the servicing process. Mike Terry (technician) also provided updates on the service status. More
by Tai Rowland
Employees Worked With
Crystal Audas
May 31, 2024
Everyone was pleasant and quick with the diagnosis. I do wish it automatically included a breakdown of the prices instead of a lump sum (it did the last time I was there) but was told it doesn’t do it I do wish it automatically included a breakdown of the prices instead of a lump sum (it did the last time I was there) but was told it doesn’t do it now. Thats okay though, Crystal was able to break down the price via text. More
by Gina11
Employees Worked With
Crystal was pleasant. 5 stars.
May 25, 2024
As always Leilani is on point from the second I pulled into the service drive she already had my service information pulled up in the system ready to go 2 signatures and my shuttle was ready within 3 minu into the service drive she already had my service information pulled up in the system ready to go 2 signatures and my shuttle was ready within 3 minutes. My vehicle was quickly serviced and washed. I will be returning for my additional required maintenance next month. More
by Lazaro G
Employees Worked With
LEILANI RODRIGUEZ
