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Varsity Lincoln

Novi, MI

4.9
375 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 375 reviews

May 31, 2024

Kudos to Joe Perinelo in service. Helping me with my 2019 mkz hybrid. Also a shout out to drivers bob and jack for their getting me home and back. All three employees ,great personali More

by Pgatour.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe,Dave,jack,bob
May 31, 2024 -

Varsity Lincoln responded

Thank you so much Paul, for your kind words! We're delighted to hear about your positive experiences with all three of our staff and we are looking forward to getting you back on the road soon!

May 28, 2024

It was great experience working with Nick and Lisa at the Lincoln Varsity Novi. They were very professional and helped us with all our questions and the process of buying the car was very smooth. More

by swapna.martial
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and Lisa
May 28, 2024 -

Varsity Lincoln responded

We are delighted to hear that working with Nick and Lisa was great and that they provided professional assistance, answered all your questions, and ensured a smooth car-buying process. We strive to make every customer’s experience exceptional, and it's wonderful to know we succeeded. Thank you so much!

May 24, 2024

We had a great experience buying our second car with Varsity Lincoln in Novi. We will continue to purchase our vehicles here. Our sales specialist, Sam is great! Everything from sales, finance, to servi More

by Forstacks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jamoua, Stephen Elzein, Jere Law
May 24, 2024 -

Varsity Lincoln responded

Thank you for coming back and purchasing your second car with us! It's wonderful to know that Sam and the rest of our team provided you with top-notch service across the board. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future.

May 23, 2024

We have been dealing with Varsity Lincoln for probably 30 years. Their service department is the best! More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sobiesiak
May 23, 2024 -

Varsity Lincoln responded

Hi Susan! Thank you so much for your incredible loyalty over the past 30 years! Your trust and continued support mean the world to us. Thank you again for being such a valued customer. We look forward to serving you for many more years to come.

May 13, 2024

Worked with my service advisor Joseph Perinello. Joe was very professional and provided a great service experience. He reviewed all the service results and ensured everything was completed in a ti More

by Miss Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Gullatte
May 14, 2024 -

Varsity Lincoln responded

Thank you Miss Carol, for the kind words! We're proud to have Joseph as a member of our team, and we'll be sure to pass along your kind words to him. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help!

May 13, 2024

Experience was quick and easy! Called and spoke with Linda to confirm the vehicle was still on the lot, and Ben delivered it to my house the next day! More

by Melissa
Recommend Dealer
Yes
Employees Worked With
Ben Leece, Linda Byrnes
May 14, 2024 -

Varsity Lincoln responded

Thank you for taking the time to leave us a great review, Melissa! We're delighted to hear that your interaction with Linda and Ben made the process quick and easy for you. We greatly appreciate your feedback, as it helps us ensure that we continue to meet and exceed our customers' expectations.

April 28, 2024

I worked with Sam (Sales Specialist) to find just the right vehicle for me. It took me a couple of visits working with Sam, but he did find the right vehicle for me!! Many thanks to Sam and the entire s More

by mi77915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jamoua
Apr 29, 2024 -

Varsity Lincoln responded

That's fantastic to hear! Thank you for sharing your experience. We're delighted to hear that Sam and the rest of the staff were able to make your car buying journey smooth and enjoyable. Enjoy your new vehicle!

April 24, 2024

Lisa, Lana and the whole staff provided a positive experience for my wife and I when we purchased our preowned Lincoln. More

by Jschiff575
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa, Lana, Jerry
Apr 24, 2024 -

Varsity Lincoln responded

That's fantastic to hear! Thank you so much for giving us the opportunity! We're glad Lisa, Lana, and the rest of the staff were able to make your car buying experience such a positive one. We'll be sure to pass along your gratitude to them. Enjoy your preowned Lincoln!

April 24, 2024

I used the mobile service yesterday for a recall on my wife's 2017 MKC. A young man named Tucker was there on time was very professional in doing his work. He then took the time to explain the mobile serv More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker
Apr 25, 2024 -

Varsity Lincoln responded

We would not be able to grow and develop without feedback like yours, John. We're delighted to hear that Tucker provided such outstanding service during your recall appointment. Thank you for your business and we look forward to serving you for your future service needs!

April 19, 2024

Lisa Dimaco and Sam Jamoua were wonderful. We purchased a used car from them today. Everyone was great. Thanks for a great experience. More

by jnfrederickson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Dimaco and Sam Jamoua
Apr 22, 2024 -

Varsity Lincoln responded

We're thrilled to hear that Lisa and Sam provided you with such a wonderful experience during your used car purchase! It's always fantastic when a team goes above and beyond to make the process smooth and enjoyable. Thank you for sharing your positive feedback, and here's to many happy miles ahead!

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