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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
3,653 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 3,653 reviews

June 12, 2024

Kind folks, but service appointments are worthless. My car sat idle on the Nissan parking lot for three days before service began. With two hours repairs where done. This cost me three days of a rental More

by MICHAELFKUHL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback. We're genuinely sorry to hear about your recent experience with our service department. This is certainly not the level of service we strive to provide. Please reach out to us directly atmatt.cooper@tynans.com so we can address this situation and work towards a resolution. Jacqueline Goldsboro - Customer Care Coordinator

Helpful
June 11, 2024

Great group of people and always the best service. They allowed us to make the decision for our family. More

by Rocco4224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Tynan's Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team. Your kind words mean a lot to us. If you ever need anything else, don't hesitate to reach out! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
June 11, 2024

They were thorough, professional, courteous and took the time to understand my car's problem. More

by REBECCABURNS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique - service advisor
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Jun 12, 2024 -

Tynan's Volkswagen responded

Thank you so much for your feedback and for rating us 4 stars! We're glad to hear that you had a good experience with us. If there's anything specific that could have made it a 5-star experience, we’d love to hear your thoughts. Jacqueline Goldsboro - Customer Care Coordinator

Helpful
June 11, 2024

The issue with the navigation is not resolved. It is still showing the car in a different location than where I actually am driving. More

by ERNIE.SANTAMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback and for bringing this issue to our attention. We apologize for the inconvenience caused by the navigation system. Your satisfaction is important to us, and we're here to help ensure you have a smooth driving experience. Jacqueline Goldsboro - Customer Care Coordinator

Helpful
June 08, 2024

Fast Friendly and efficient. Our go to for all things VW. We like the staff there. Thank you. More

by BADBOYZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words! We're delighted to hear that you find our service fast, friendly, and efficient. It means a lot to us that we're your go-to for all things VW. Our staff truly appreciates your support and we look forward to serving you again soon. Thank you! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
June 06, 2024

First time there was a Complete and awesome friendly experience , we had a great fast service here So thanks for that and hope to see you again.. More

by ANTHONYSLOAN4.ACS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Tynan's Volkswagen responded

Thank you so much for the fantastic review! We're thrilled to hear that you had a complete and awesome experience with us. We can't wait to welcome you back again soon! The Tynan's Volkswagen Service Team

Helpful
June 06, 2024

Cauther is very professional, attentive to details, listens to a customer concerns and address them accordingly. He is always a pleasant to work with no matter of the day or hour. He always has a smile More

by ARNOLDKRAUSE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique,Calista Johnson, Matt Service Manager
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Jun 10, 2024 -

Tynan's Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experiences with Cauther. We appreciate your loyalty and trust in us for your car servicing needs. We look forward to continuing to provide you with exceptional service. Jacqueline Goldsboro - Customer Care Coordinator

Helpful
June 06, 2024

Justin was extremely helpful and went about sales in the manner in which sales should be conducted. Very knowledgeable and personable More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that Justin provided you with the knowledgeable and personable service we strive for. We'll be sure to pass along your praise to him. Your feedback means a lot to us, and we look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
June 06, 2024

I did not interact much with the dealership, can't say bad things or good things More

by black965_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to leave a review. We appreciate your feedback and hope to have the opportunity to provide you with a more engaging experience in the future. If you have any questions or need assistance, please feel free to reach out. Jacqueline Goldsboro - Customer Care Coordinator

Helpful
June 05, 2024

The Tynan’s team was awesome. They answered all our questions and made us feel very comfortable with the ID.4 e ended up getting. We will definitely make them our first stop going More

by ADNIBLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Tynan's Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that our team answered all your questions and made you feel comfortable with your new ID.4. We appreciate your kind words and are excited to be your first stop for future vehicle needs. Enjoy your ID.4, and we look forward to seeing you again! Jacqueline Goldsboro- Customer Care Coordinator

Helpful
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