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Tustin Lexus

Tustin, CA

Overview
Reviews
4.9
1,000 Reviews
Call Dealership (714) 544-4800
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,000 reviews

June 14, 2024

We had very pleasant experience buying a car at this dealership! No complaints. Everyone was very nice and knowledgeable! More

by kimhoushar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy, Rex , Natasha
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Helpful
June 13, 2024

Pleased with attention and willingness to discuss my engine issue,loaner while repaired. Faithful Customer. More

by dt424642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Helpful
June 12, 2024

Convenient dealer location. Easy to get an appointment. Technician was courteous and helpful. Service was done in time and I was notified promptly. More

by zalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Helpful
June 12, 2024

Rick, my service writer, was great! The work was excellent. I was very pleased with my experience. More

by Jsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Jun 13, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 11, 2024

Our salesman Nery was very nice and helpful. He really tried to accommodate us in every way. Additionally, Natasha was very professional and pleasant as well. We enjoyed working with both of the More

by Farnaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nery, Natasha
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Jun 13, 2024 -

Tustin Lexus responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 10, 2024

Evan was great to work with! He’s on top of everything. He provided great customer service. Definitely going back to him again on my next service. More

by lindamatsunaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Jun 11, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 09, 2024

Very helpful and easy transaction. Everyone was very helpful, especially K'Lee, who helped with my mom. Very patient and thorough and enjoyed chatting with K'Lee. More

by steveyi00
Purchase Time
Recommend Dealer
Yes
Employees Worked With
K,Lee five stars
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Jun 10, 2024 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 09, 2024

Tustin Lexus is honest and the technicians are very professional. They even thrown in a in and out car wash. I also like their wanting lounge. I love their coffee and hot chocolate More

by Old lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Allen service dept
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Jun 10, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 08, 2024

Excellent service, friendly, honest people, fair prices. Alex Mattes & K’lee took the time to explain the function of the car equipment and offered additional assistance when requested. This was my second c More

by Happy Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Mattes, K’lee, Greg
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Jun 10, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 07, 2024

Keep tracking the services and provide you a loaner without hesitation. Will continue to bring my car to this place. More

by JennyLopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul kim
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Jun 08, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
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